Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 179 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 83 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 23 reviews)); "Being bought out affected layoffs and many people were let go." ((in 15 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Feb 2, 2026

Good

Rae

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefits . Higher than usual

Cons

No cons I can think of

KnowBe4 Response

4mo

We’re happy you feel valued and rewarded 🧡— that’s exactly what we strive for. Thanks for being part of what makes KnowBe4 so incredible!

3.0

Jan 28, 2026

Good culture, slow progress

Marketing coordinator

Recommend

CEO approval

Business Outlook

Pros

Good manager who wants to see you progress, with the new CEO there is more vision in the company on where it is going, the goals, and targets.

Cons

It takes a very long time to get anything approved or moved along.

KnowBe4 Response

4mo

We’re glad to hear you feel supported! Strong leadership and open communication are huge priorities for us — and feedback like yours keeps us motivated. 🤗

2.0

Jan 26, 2026

What is quota?

Account executive

Recommend

CEO approval

Business Outlook

Pros

Product market fit for the core offering of security awareness training is solid. Overall most of the people at the company are very nice. Due to the lack of organization and so many vacant positions in leadership, many assume that if you excel there should be opportunities for career growth.

Cons

One SMB AE hit annual quota in 2025. It is the last week of January and nobody knows what the comp plan is or what quota is. They've been talking about making changes and how great the new comp plan is going to be for nearly a year. Many people are nervous when they finally do announce a change it will be even worse. There is so much friction and bureaucracy to take even the simplest action. For example, in order to create an email template or a cadence in Salesloft, they have a "Cadence Committee" to make all of these decisions. Nobody knows who is on the committee, how often they meet, what the criteria is for getting anything approved. It makes no sense. Sellers have almost no visibility and insight into their own business. No ability to create reports and dashboards in Salesforce. Apparently we are hiring 100+ more salespeople. Do they plan to divide the already minimal amount of leads amongst all of these new hires too?

KnowBe4 Response

2mo

Thank you for sharing your experience. We want every Knowster to have a great one, and your feedback helps us get there. We’ll review this with our teams to improve communication and processes across the company.

Viewing 34 - 36 of 1,478 Reviews

Jobs at KnowBe4

Executive Assistant (Customer Success SVPs) (Remote)

Customer Implementation Specialist (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

QA Engineer (MIS) (Remote)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good

Good culture, slow progress

What is quota?

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