Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.4 out of 5, based on over 1,583 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 59% of employees would recommend working at KnowBe4 to a friend and 55% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

59% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (106) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Core Support Technician (19) , Senior Software Engineer (19) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 186 reviews)); "The people are great and are willing to help out other team members when needed." ((in 98 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 79 reviews)); "Unlimited PTO (with a few restrictions)" ((in 62 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and an increasing amount of work" ((in 40 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.4

59% would recommend to a friend

(373 total reviews)

Bryan Palma

52% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

373 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Jul 10, 2017

Great company to work for

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

The company is growing at a rate of 300%, and they are rated #1 for best places to work in the Tampa Bay Area. Believe it, it is true. There is no company out there better than this. Management is awesome, employees are awesome when you are new they welcome you, bonuses and not small money, BIG money in CASH!!! Great pay, free gourmet coffee and tea, free healthy snacks, the ice machine is ice chips, filtered water, great atmosphere, Wednesday mornings they come around with the burrito cart $5 in cash, unlimited PTO, yes UNLIMITED, but don't go crazy or take advantage, CEO is awesome he is approachable and so cool, everyone is wont to earth, no one is breathing down your back, you work and get the job done, I have a bright career her, I hit the job lotto!

Cons

The parking lot is 2 blocks away and I didn't get an orange pen, I really want an orange KnowBe4 pen. Hey these are not that bad but i'm phishing for a reason to type something in here, get it....phishing bwahahahaha

KnowBe4 Response

7y

Oh My Gosh!!!! Come to HR immediately and we will get you 5 orange pens! This oversight must be handled with the utmost expediency!!! In all seriousness, we love that you are part of our team and of course come by and grab a pen. :)

5.0

Jun 9, 2017

CEO

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great staff and continuous opportunity for growth, lots of incentives to improve and do well in the company, and an enjoyable work environment.

Cons

None that I have seen.

KnowBe4 Response

7y

Thanks very much ! I want to come to work and have a great game going, just like anyone else. :-D We have policy to promote from within as much as possible, and lots of certification options that increase your base pay. Warm regards, Stu

5.0

Jun 8, 2017

Amazing!- Best Career Move Ever...

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Team Moral is superior to any experience I've ever had. Open Time off Policy (not to be abused). Team Commission structure and personal commissions. Growth and Expansion at accelerated pace, you can actually advance from within. Bean bags in the meeting room. Coffee, Tea, snacks, fruit, STEVIA, VANILLA CREAMER! You Fele inspired to come to work, you have fun while you here... even while in training!. .. Oh yes, excellent training program.. you are well prepared in advance and the training team is tremendous.

Cons

No 401K match (there is a 401k, just not matching). Parking is limited so you may need to walk a few blocks (only bad during the stormy months)

KnowBe4 Response

7y

Wait! We do have matching of our 401K now. We match 3% and going to 3.5% in 2019!! Also... We have expanded our parking as we grow. In hyper-growth, sometimes it takes longer to get the space then the people. :) Also, we are glad you love the vanilla creamer... don't forget to add any other suggestions to our quarterly snack surveys.

Viewing 349 - 351 of 373 Reviews

Jobs at KnowBe4

Sales Development Representative Intern (Hybrid)

Washington, DC

View job

Sales Development Representative Intern (Hybrid)

Clearwater, FL

View job

Executive Assistant to CFO (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

Renewal Specialist (SMB) (Hybrid)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Great company to work for

CEO

Amazing!- Best Career Move Ever...

Jobs at KnowBe4

KnowBe4 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

KnowBe4 reviews FAQs

Jobs at KnowBe4