KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)
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Bryan Palma

56% approve of CEO

56% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 24, 2024

Steady job but not without it's headaches

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Remote work - Good PTO

Cons

- Lack of communication within some departments - Disorganized processes - They tout "radical transparency" but that seems to only apply when it's convenient/makes them look good - Many benefits that drew me to the company in the first place have been trimmed or cut altogether - Pay raises and even COLA adjustment seems to have gone out the window - I used to love the daily briefings but now they seem to only serve as a way to hype the sales team which leaves the rest of the company (the faceless ones behind the product) feeling discarded - The "company culture" seems to have taken a steady dive

2.0
Jan 19, 2024

Alright

Recommend
CEO approval
Business Outlook

Pros

Was so great for years, so many changes, not the same

Cons

Just all the changes, not the same as it used to be

3.0
Jan 19, 2024
Recommend
CEO approval
Business Outlook

Pros

The people and commitment to ongoing training.

Cons

Terrible Comp Plan. Below industry average. Commissions are held until customer pays.

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KnowBe4 Response
2y
Hi Knowster, thanks for your feedback. All the sales representative comp plans have been updated and made more lucrative as part of the recent go-to-market changes. If you have further questions or concerns, please reach out to the People Operations team.
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Glassdoor has 1,574 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.