Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 177 reviews)); "Fun. Great people." ((in 93 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 76 reviews)); "Fast onboarding and great training" ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 35 reviews)); "When was originally hired I was told that the average salary was low and that the bonus system made up for that." ((in 20 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "Marketing will write to this review and will try to say otherwise, but sales reps have gone to leadership that proves favoritism to reps who are Scientologists." ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jan 19, 2024

Great company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great team and amazing product

Cons

Growth is difficult in my department.

5.0

Jan 17, 2024

Recently Hired - Best Decision I’ve Ever Made

Account executive

Recommend

CEO approval

Business Outlook

Pros

- The training team is outstanding, not to mention the internship manager is a complete ROCKSTAR. He is by far the best teacher I’ve ever had. -First time AE and I could not be happier with the amount of support I’ve received. All in all, the best decision I’ve ever made, and the sky is the limit here. For whoever is reading this review, trust me when I say after working here for a couple of months you’ll never want to leave.

Cons

- Outdated tech stack, took some adjusting but worth it.

1.0

Jan 17, 2024

Don’t believe the company responses

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Getting to stay remote - for now

Cons

They laid off or will lay off dozens of people after this “restructure” is done. Yet notice they haven’t addressed it on here nor have they addressed it to the employees. They even didn’t tell customers and just cancelled meetings Anyone staying is taking a pay decrease. They keep stating that the bonus game and comp will offset it. However, we broke sales records and got one of our lowest bonuses ever. Forced RTO for employees. The mileage range will increase I’m sure. Out of touch CEO. Morning meetings that are just there to let execs ramble, I have not gained any knowledge from them.

KnowBe4 Response

2y

Thank you for expressing your concerns. We appreciate your engagement and understand that changes can be challenging. Stu has consistently communicated our restructuring and go-to-market plans for the past six months to keep everyone informed and aligned with our evolving business strategy. Additionally, leaders in the revenue department have been transparent with their teams, discussing the upcoming changes that will unfold over the next three months. We believe in open communication and are committed to supporting our employees through this transition. If you have specific questions or need more information, please feel free to reach out to your department leaders or HR for further clarification.

Viewing 388 - 390 of 1,485 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

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