Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 177 reviews)); "Fun. Great people." ((in 93 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 76 reviews)); "Fast onboarding and great training" ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 35 reviews)); "When was originally hired I was told that the average salary was low and that the bonus system made up for that." ((in 20 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews)); "Marketing will write to this review and will try to say otherwise, but sales reps have gone to leadership that proves favoritism to reps who are Scientologists." ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Jan 8, 2024

You missed the boat

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

I love the people I work with

Cons

From the out of touch CEO to the layoffs that were said to not be coming to the low pay to the mandatory RTO to the rigged bonus game what’s not to love

KnowBe4 Response

2y

We appreciate your candid feedback and want you to know that your concerns are taken seriously. We understand that perceptions vary, and we regret any feelings of dissatisfaction. We are actively working to ensure that everyone is compensated fairly, and we value the well-being and happiness of our employees. Please feel free to reach out to People Operations if you are open to providing more detailed feedback or if you have any suggestions for improvement. Wishing you success in your future endeavors.

3.0

Jan 8, 2024

Commission Decreasing

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Well oiled machine and transparent leadership

Cons

They are cutting commission and company wide sales bonus. I am predicting more layoffs to come

KnowBe4 Response

2y

Hi Knowster, thank you for your feedback. We take great pride in having transparency across KnowBe4! Regarding commission plans, we have put out all new base and commission plans this year, and no commission plans were reduced. Our team worked tirelessly to ensure that it aligned with market standards.

2.0

Jan 4, 2024

It’s changing for the worse quickly.

Customer success manager

Recommend

CEO approval

Business Outlook

Pros

Middle management is top class.

Cons

CEO is completely out of touch now. He will justify not giving raises etc… while also bragging about his nice house, and the purchase of a new vehicle. He acts like we all have his type of money laying around. Comp changes turned out to hurt not help. Changes to monthly bonus has us earning less even in months we crush it. Overall, people who loved working here are growing more and more unhappy. Forced RTO for locals. Even if hired for Remote work.

KnowBe4 Response

2y

We appreciate your perspective. We deeply care about each Knowster, and we work hard to foster an environment where personal growth, well-being, and mutual support are at the core of our company culture. Our CEO is committed to clear and direct communication, and when asked during an AMA he routinely conducts during our daily company-wide meeting about the Cybertruck, he openly acknowledges his decision to get one. This straightforward approach reflects his commitment to transparency, ensuring everyone is on the same page. Our bonuses are directly tied to sales goals, and I want to emphasize that these goals increase every month. Last year, we cleared over $7,000 in bonuses. There were also year-end pay increases similar to what we have done each year in the past.

Viewing 403 - 405 of 1,485 Reviews

Jobs at KnowBe4

Sales Development Representative Intern (Hybrid)

Clearwater, FL

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KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

You missed the boat

Commission Decreasing

It’s changing for the worse quickly.

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