KnowBe4 reviews

The pay is so bad and the comp plan is always changing. Management has zero idea what is going on and what changes are happening until the day that they are rolled out. I would say that less than 20% of reps hit quota. They brought in consultants to evaluate why over half of our sales team resigned over the course of 2 months, said that they would increase our base salary, and then announced that if there were to be any changes it wouldn’t be until 2026. Management does not promote based on merit, it’s by favoritism. You cannot believe a single thing that is said to you because they do not follow through with anything that is promised. The overall morale is so bad, people are actively trying to get out of this place.

Was once a nice place to work. Now the ship is sinking. Leadership seems to have no idea what they’re doing, but love berate sales reps on the daily. Unreal level of micro management that’s not moving the needle at all. Extremely toxic culture that’s getting worse everyday. The product is no longer competitive and still the most expensive option out there. Abnormal is mopping the floor with us and newer competitors are outpacing us too. The base pay here for a mid market rep is around $60k and you’ll never get a raise. The comp plan is designed for you to fail, good luck selling anything at all let alone reaching target. And good luck figuring out how much your commission is if you’re one of the lucky reps who gets a closed/won here. TLDR: It’s bad, guys. Run away.