Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 93 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Base salary is low." ((in 19 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Nov 6, 2017

Say one thing to get you in the door then changes on you

Account manager smb

Recommend

CEO approval

Business Outlook

Pros

The people are great to work with.

Cons

Poor Leads. Have to do a lot of prospecting even though they tell you that you don't. You can expect to put in long hours if you want to try and reach quota.

KnowBe4 Response

8y

Thanks for the feedback. We have slowed the SMB hiring while the marketing team is expanded and the lead flow increases. Prospecting is part of every sales job and while the amount has increased recently, reps are always expected to prospect.

2.0

Nov 6, 2017

SMB Regional Account Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everyone seems excited to work for a growing company. They have a great product that a lot of people need. The cash bonuses are a nice perk.

Cons

The base is low. They have hired way too many sales people. Unfortunately a lot of the SMB sales reps do not hit quota every month since they have hired so many sales people. A lot of people are on PIPs.

KnowBe4 Response

8y

Thanks for the feedback. We have slowed the SMB hiring while the marketing team is expanded and the lead flow increases. Prospecting is part of every sales job and while the amount has increased recently, reps are always expected to prospect. There is only a small percentage of SMB Reps on PIPs. In my 20 plus year career around sales organizations, I have never been around one with as low a turnover rate as KnowBe4. Every sales position is not for every sales person. We hope you find yourself a better match.

2.0

Sep 20, 2017

Very Strange

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Monthly Bonuses Monthly cash bonus is nice when numbers are attained.

Cons

Management isn't willing to listen to new ideas of how to grow the business. They will smile and agree and totally ignore your ideas. Ran like a prison.

KnowBe4 Response

8y

Hi, I'm Stu, KnowBe4's CEO. I'm surprised you have this experience, and would love to know a bit more. Please send me an email directly and I promise we will look into that!

Viewing 37 - 39 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Say one thing to get you in the door then changes on you

SMB Regional Account Manager

Very Strange

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