Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 179 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 83 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 23 reviews)); "Being bought out affected layoffs and many people were let go." ((in 15 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Dec 29, 2025

Worst pay in the industry, lost trust in leadership

Account manager

Recommend

CEO approval

Business Outlook

Pros

I worked fully remote for my 3 years here in sales, although there's been a big push to get people back in the office. Overall, pretty good culture, although I think the wrong people are being given leadership positions which is making things much worse.

Cons

They've completely ruined the sales org. SMB base is 45k, I was promoted to mid market at 60k base which is lower than competitors, and if they want to be a leader in this space, they aren't paying people like it. 1 or 2 out of 30 sales people in mid market space hitting quota every month. Managers are directors talk about how bad things are weekly but after a year and a half, absolutely no change to help the sales people make more money. There are promotions and incentives to hand out bonuses that are unattainable. About 20/30 reps left and 2/4 managers left - it's just no longer a sustainable sales org. The leadership hasn't made any changes to help after a year and a half which is so confusing, they either want people to leave or don't know what to do to turn things around. I hope things turn around because it's a great product that really helps companies, and a lot of great employees, but I wouldn't recommend working in this sales org right now.

KnowBe4 Response

5mo

Thanks for your feedback. Competitive pay, bonuses, and benefits matter — and we take that seriously. We review compensation every year to make sure our teams are rewarded for being the best at what they do. And we know there’s always room to refine, and your ideas help us do just that.

1.0

Dec 21, 2025

Great place to work

Sales

Recommend

CEO approval

Business Outlook

Pros

Good medical insurance, Good salary, Centrally located. Monthly free lunch catering.

Cons

Leadership trying to hide flaws and gaps from PE. Great monthly performance to pretend all is fine.

KnowBe4 Response

4mo

Love to hear it! Thank you for being part of the KnowBe4 family and good luck on your future endeavors. 🤗

4.0

Dec 17, 2025

Great to work

Data scientist

Recommend

CEO approval

Business Outlook

Pros

Great work life, culture and good salaries

Cons

No major cons, just project clarity need to be more

KnowBe4 Response

5mo

Thanks for the awesome review! We love hearing that you’re enjoying your experience — it’s people like you who make KnowBe4 such a great place to work.🥳

Viewing 46 - 48 of 1,478 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Executive Assistant (Customer Success SVPs) (Remote)

Snr. Communications Manager (Remote)

QA Engineer (MIS) (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

KnowBe4

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Worst pay in the industry, lost trust in leadership

Great place to work

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