Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 192 reviews)); "Fun. Great people." ((in 97 reviews)); "Fun and great company culture" ((in 94 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 86 reviews)); "Great training program.Learned a lot of new terms and meet new people." ((in 61 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 39 reviews)); "During the daily meeting, the CEO continued to deny that layoffs were occurring and instead kept referring to the layoffs as "restructuring."" ((in 10 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "Favoritism and nepotism" ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,485 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Apr 6, 2023

Knowbe4 is really a Great Place To Work

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Life at Knowbe4 is absolutely amazing! Every aspect you can think of (like benefits, culture, work-life balance, leadership, career, etc.) has an incredible effort to be the best available possible option. In order to have all of this you have to work hard, high performance is a must, the whole work environment is very conducive to it though. The GPTW certificate is not only a paper on the wall it is really a thing!

Cons

None so far, I'm really enjoying my time here.

1.0

Apr 4, 2023

Shady shady shady

Account manager

Recommend

CEO approval

Business Outlook

Pros

Remote work, tech support was nice.

Cons

Management motivates via threatening language. I have never been bullied by a manager before working here. Asking for help or explanations results in being talked down to and made fun of. Terribly toxic culture. HIPAA violations galore. My manager assumed my politics based solely on my gender and sexual orientation and talked about it constantly despite it going against company policy. They withold severance if you don’t sign an NDA when you give two weeks. I refused because it said something about waiving the right to a jury trial.

5.0

Apr 3, 2023

Great career growth opportunities

Regional sales director

Recommend

CEO approval

Business Outlook

Pros

KnowBe4 gives you the resources and opportunities to grow within your career field.

Cons

Base pay is low comparatively.

Viewing 559 - 561 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Snr. Employee Relations Partner (Remote)

Manager, Enterprise Customer Success

Partner Success Manager (MSP Per Client) (Spanish Speaking) (Remote)

Snr. Communications Manager (Remote)

KnowBe4

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Knowbe4 is really a Great Place To Work

Shady shady shady

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