Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,577 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 174 reviews)); "Fun and great company culture" ((in 92 reviews)); "Fun. Great People." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 85 reviews)); "Unlimited PTO (with a few restrictions)" ((in 61 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 41 reviews)); "The layoff was dissappointing:( and the clearwater was a long drive." ((in 10 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "Marketing will write to this review and will try to say otherwise, but sales reps have gone to leadership that proves favoritism to reps who are Scientologists." ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,488 total reviews)

Bryan Palma

55% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,488 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Apr 11, 2022

Great Culture

Core support technician

Recommend

CEO approval

Business Outlook

Pros

Unlimited growth opportunities. Great culture and positive work environment

Cons

The only con being here is the day goes by too quickly

3.0

Apr 8, 2022

Radical Transparency

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and remote work. CEO is deeply emotionally intelligent and connected. HR is responsive and policies are thoughtful and modern: open PTO, health-focused, etc. Very diverse aside from the C level.

Cons

This pains me to say because I love this organization so much, but my sector is experiencing major upheaval right now. The pay structure in CSM is broken. It is not being acknowledged but these are the facts: -the pay is based on some metrics that are untrackable and we are unable with the provided tools to identify our targets -the commission has been cut down despite inflation and despite many best ever achievements by the organization at large - and no, the COLA does not remedy this -people are leaving at an alarming rate from this area because of the money. One person leaves for a 25% higher compensation package, then 5 more start looking. This is a 5 star company treating a whole division in a 2-3 star way.

KnowBe4 Response

4y

Hello Knowster, Thank you for sharing your feedback with us, as it helps me and the other executives greatly. In January we refreshed the commission rates to ensure that everyone could achieve or exceed their annual on-target earnings (OTE) when retention targets were met or exceeded. I can assure you that annual OTEs have not changed. If you have any additional feedback, please feel free to utilize our “no door” policy and come to me directly. If for any reason you feel uncomfortable with that, you can utilize our anonymous reporting methods such as our suggestion boxes. Thanks again for sharing your feedback. – Mike Santos, EVP Global Customer Success

5.0

Apr 8, 2022

If you want a 'forever' career, this is the place.

Vice president smb sales

Recommend

CEO approval

Business Outlook

Pros

Everything! Every person in every department works as one big team all going in the same direction. Having an environment like this creates energy, excitement, a tight-knit (large) community, all sharing in the same dreams, goals, and desires; all while helping organizations across the globe fight cybercriminal activity.

Cons

This place is such a positive, fantastic environment that focuses on helping organizations, that it's a shame there's only 8 hours in the workday ;)

KnowBe4 Response

4y

Thank you for taking the time to leave a review; we are glad to have you as part of this team! It is important that we know what aspects of KnowBe4 you value the most so we can keep providing you with the work environment you love. If you ever think of any areas for improvement, please communicate them to our Employee Relations team or use one of our anonymous suggestion boxes found in our offices and online.

Viewing 745 - 747 of 1,488 Reviews

Jobs at KnowBe4

Sales Development Representative Intern (Hybrid)

United States

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Executive Assistant to CFO (Remote)

Snr. Employee Relations Partner (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

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VP Talent Management (Remote)

KnowBe4

KnowBe4 reviews

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Great Culture

Radical Transparency

If you want a 'forever' career, this is the place.

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