KnowBe4 reviews

3.5

60% would recommend to a friend

(1,488 total reviews)
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Bryan Palma

55% approve of CEO

56% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,488 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

- Collaborative and welcoming culture - Opportunities to grow in career and make a positive impact - Timely and innovative products

Cons

- none that i can think of

5.0
Mar 3, 2022
Recommend
CEO approval
Business Outlook

Pros

Clear expectations thorough, interactive, training dedicated team of trainers, working full time to help Extensive learning materials Full pay while in training comfortable, welcoming, culture

Cons

If you don't want to work hard, you won't belong. If you earnestly try and struggle then there are plenty of avenues for assistance, but if you don't want to work then you won't cut it here.

2.0
Mar 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Benefits are definitely great and competitive. Transparent CEO. Team feeling for the company as a whole. They solicit their benefits a lot in recruiting. Lots of ERG options. Culture was great during the startup but unfortunately it has become a more corporate environment. Some of the employees you meet and relationships you create are awesome.

Cons

It depends what department you are in and who your manager is, as that will determine what benefits you can actually take advantage of, such as their “unlimited time off” policy. Marketing management is chaotic and very poor leadership in place. (Examples of direct experience throughout the years include SVP denying PTO because you’re told you are taking too much time off or “not enough coverage” because they won’t hire support in a timely manner, unprofessional verbal comments, toxic culture and unrealistic demands from management, etc.) Most within the department are overloaded with too much expected from just one employee. Employees within the department are definitely taken advantage of if you do not set boundaries for your own mental health. Growth in marketing directly is turned down without explanation other than “not enough experience” and it may depend who you are personally to management. When issues are told to upper management, nothing is done. Unprofessional connections within the company with upper management that results in special treatment, heads will turn the other with upper management/SVPs who directly violate policy and culture.

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KnowBe4 Response
4y
Hello. I am glad to hear there is so much you loved about KnowBe4 as a company. As for your experience in your department and with your leadership, I want you to know that I do take these reviews very seriously and will investigate further. As you said, people quit managers, which is why we invest so heavily into management training and provide consistent support to managers so they can best support their teams. Of course hearing about situations as they occur assist our team in being able to resolve these types of issues. Our goal is to create an amazing work environment where any employee could have any manager in the organization and receive the same great treatment and level of support. I wish you the very best in your future endeavors and thank you for your feedback.
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Glassdoor has 1,577 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.