Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,580 reviews left anonymously by employees. This rating has decreased by 6% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun. Great people." ((in 97 reviews)); "Fun and great company culture" ((in 93 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 84 reviews)); "I was hired days later and started with a great team." ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 43 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,491 total reviews)

Bryan Palma

55% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,491 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 13, 2021

Great Culture with an Awesome team that sets you up to success

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

For a company that emphasises security awareness training, they place a lot of attention on training and create a success plan for their employees to succeed. All employees are given training about KB4's product before moving on to their own roles. That way, you are well versed in the IT industry and what KnowBe4 do. They also have a great culture that supports each other and helps you out as long as you are willing to learn and ask questions.

Cons

If you are not a team player then Knowbe4 might not be a good company for you.

5.0

Oct 13, 2021

This is the place to be if you enjoy learning and growing

Corporate trainer

Recommend

CEO approval

Business Outlook

Pros

KnowBe4 really put their employees first. This includes training from the get-go, and they have coaches and drills to guide you to ensure your success. So far everyone has been really welcoming, and helpful. The overall vibe is fantastic!

Cons

Very fast paced for a hyper-growth company. I can see why some people may not be able to adapt quick enough and choose to leave. However there are trainers and coaches to help you throughout if you feel that you are not doing as well as you want, so take advantage of that

5.0

Oct 13, 2021

There is no question that this is hands down the best company and globally!

Channel account manager

Recommend

CEO approval

Business Outlook

Pros

EVERYTHING!! Culture Peers Colleagues International relationships People helping people Ongoing personal development - it is a requirement Our customers, our partners, what we do. Our commitment to the environment as well as our customers. What we provide and how we go about it is simply world class. The ANZ offices are something that we are super invested in and super proud of. The list could just keep going.

Cons

Absolutely nothing needs to be changed.

Viewing 868 - 870 of 1,491 Reviews

Jobs at KnowBe4

Channel Marketing Manager (Remote)

Executive Assistant to CFO (Remote)

Sales Development Representative (Hybrid)

Washington, DC

View job

Account Manager (ENT/Strategic) (Hybrid)

United States

View job

Business Development Representative (Hybrid)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great Culture with an Awesome team that sets you up to success

This is the place to be if you enjoy learning and growing

There is no question that this is hands down the best company and globally!

Jobs at KnowBe4

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