KnowBe4 reviews

3.4

59% would recommend to a friend

(1,495 total reviews)
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Bryan Palma

52% approve of CEO

55% positive business outlook

KnowBe4 has an employee rating of 3.4 out of 5 stars, based on 1,495 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Jul 5, 2021

Great company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing company focused on creating a inclusive environment

Cons

Nothing at all great company

2.0
Jun 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Best in market product at best-in-market pricing. "Unlimited" PTO. Amazing training at on-boarding.

Cons

Micromanagment on micromanagement. 99% Cold-Calling. what little lead generation/distribution is not transparent. Managment doesn't listen, they dictate, always referencing policy and not common sense. Pushing to return to office in a Work-from-home world, simply because it suits managment (did a survey, didn't share results in a transparent display, and it appears they don't care, they're still bound and determined to pull staff back to offices). "Unlimited" PTO is actually limited - and you won't get it (or have it pulled back) if you miss your quota. And you can't take it during certain blackout dates (well, if you're not in sales, those limitations don't apply). PTO is in reality an earned benefit, not an entitled benefit as most companies provide (ie: weeks specified in writing at time of hire) They tell you right in training to forget what sales experience you have and do it their way. Even if it disenfranchises the customers, do it their way. Deal blows up? That's on you, not our process.

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KnowBe4 Response
5y
Hello, and thank you for your feedback. We have opened up many positions for permanent remote work and hybrid work since COVID has started. As for raises, all employees at KnowBe4 have received yearly raises in 3 of the last 4 years. Additionally, we love internal promotions and promote from within as often as we can, which usually comes with a pay raise. For our sales reps, the earnings potential is huge! Historically, over 60% of our SMB reps have made over $100,000 in a year; in fact, our top SMB rep made over $160,000 and our top enterprise rep made over $500,000. The base pay is where it is so that we can have one of the most lucrative commissions plans in the industry. That’s why an SMB sales rep can earn more than $25k in commissions in a single month of sales! Additionally, we have the monthly bonus plan after the first 90 days of employment, where each employee can earn between $0 and $2,000 per month based on company-wide sales. We started this in 2015. Since then, the lowest it has been is $7,500 per person in a year and the highest it has been is $17,800 per person in a year. This huge earnings potential is driven by the fact that KnowBe4 has mastered the process for selling security awareness training to IT professionals. Our processes have been tested time and time again, and have consistently shown amazing results. We also have in-house sales performance coaches to help all our sales reps continue to improve and not just meet quota, but shatter it! We truly understand that sales can be a high-pressure career field so we want to make sure that we are supporting our hard-working sales reps in every way possible, to make the job as seamless and stress-free as possible. As a current employee, we want to make sure that you are as happy as possible in your position. We suggest that you set up a time to speak with Employee Relations, your manager, your performance coach, the in-house career coach, or the in-house life coach to talk about how we can work together to make you a happy and engaged Knowster.
1.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

the product isnt too bad

Cons

where do i start? below market pay, horrible attitude from the US, modern day sweatshop no benefits

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KnowBe4 Response
5y
Hello and thank you for your review. While we feel KnowBe4 offers tons of competitive benefits and huge earnings potential, we would like to hear more from you about why you feel that is not the case. As a current employee, we would appreciate it if you could provide us with some additional feedback through Employee Relations or the online, anonymous employee suggestion box. We value transparent feedback and can use this to help improve KnowBe4 more in the future.
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Glassdoor has 1,583 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.