Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.4 out of 5, based on over 1,583 reviews left anonymously by employees. This rating has decreased by 7% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 55% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 8% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (106) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (31) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Core Support Technician (19) , Senior Software Engineer (19) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 188 reviews)); "The people are great and are willing to help out other team members when needed." ((in 95 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 68 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Low pay and challenge to increase pay" ((in 39 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "Favoritism and nepotism" ((in 3 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.4

60% would recommend to a friend

(372 total reviews)

Bryan Palma

54% approve of CEO

55% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Work/Life balance

3.5

Culture & values

3.4

Career opportunities

3.2

Senior management

3.2

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

372 reviews

Reviews about "Compensation"

Return to all reviews

3.0

Jan 19, 2024

Below Industry Standard Pay/High Demands

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

The people and commitment to ongoing training.

Cons

Terrible Comp Plan. Below industry average. Commissions are held until customer pays.

KnowBe4 Response

2y

Hi Knowster, thanks for your feedback. All the sales representative comp plans have been updated and made more lucrative as part of the recent go-to-market changes. If you have further questions or concerns, please reach out to the People Operations team.

1.0

Jan 17, 2024

Don’t believe the company responses

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Getting to stay remote - for now

Cons

They laid off or will lay off dozens of people after this “restructure” is done. Yet notice they haven’t addressed it on here nor have they addressed it to the employees. They even didn’t tell customers and just cancelled meetings Anyone staying is taking a pay decrease. They keep stating that the bonus game and comp will offset it. However, we broke sales records and got one of our lowest bonuses ever. Forced RTO for employees. The mileage range will increase I’m sure. Out of touch CEO. Morning meetings that are just there to let execs ramble, I have not gained any knowledge from them.

KnowBe4 Response

2y

Thank you for expressing your concerns. We appreciate your engagement and understand that changes can be challenging. Stu has consistently communicated our restructuring and go-to-market plans for the past six months to keep everyone informed and aligned with our evolving business strategy. Additionally, leaders in the revenue department have been transparent with their teams, discussing the upcoming changes that will unfold over the next three months. We believe in open communication and are committed to supporting our employees through this transition. If you have specific questions or need more information, please feel free to reach out to your department leaders or HR for further clarification.

1.0

Jan 11, 2024

Went Downhill So Fast

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Team can be great, if you’re on the right one Tuition reimbursement Certification reimbursement Basic health insurance 100% employer-paid (not sure if it still is)

Cons

So many perks/benefits have been stripped since they went public and then were acquired by Vista - Bonuses used to be close to $2k per month, now you’re lucky if you even get one - They took away the Cost of Living Adjustment regardless of inflation skyrocketing, even when they had it, it wasn’t even half of the year’s inflation rate - Took away free monthly ClassPass credits - Forced RTO for no reason other than to be able to watch you - Took away annual holiday party at Universal, now it’s a local beach party?? - The base pay for many roles is DANGEROUSLY below the standard of living for singles - Lied about lay offs recently, randomly laid off 25 people one day and said nothing

KnowBe4 Response

2y

Thank you for your feedback. Our company-wide bonuses have always been based on monthly sales metrics and have never been a monthly guarantee. They also never averaged “close to $2k a month” over the course of a year. Yes, we hit $2k in months before, but they never averaged close to $2k every month. Last year, we paid out $7,500+ to each Knowster in bonuses throughout the year, similar to prior years. The ClassPass utilization was very low, so renewing this benefit didn’t make sense financially. We offer PeerFit, which also covers many monthly gym memberships and fitness classes. Our Hybrid Return to Office policy is designed to foster career growth and facilitate collaborative efforts by providing a conducive in-person work environment. While Universal was an incredible holiday party in years past, it was not feasible this year, given the economic climate and changes we are undergoing internally. Based on our regular surveying of current employees, most Knowsters love what they do, feel supported by management, and are happy with their current positions. We are sorry to hear that this was not the case for you, and we wish you the best of luck in your future endeavors.

Viewing 115 - 117 of 372 Reviews

Jobs at KnowBe4

Snr. Enterprise Project Manager

Sales Engineer (LATAM) (Hybrid)

Clearwater, FL

View job

Customer Success Manager (Enterprise) (Remote)

Staff Engineer (Remote)

Director Account Executives (ENT)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Reviews about "Compensation"

Below Industry Standard Pay/High Demands

Don’t believe the company responses

Went Downhill So Fast

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