Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 180 reviews)); "Fun. Great People." ((in 91 reviews)); "Fun and great company culture" ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 81 reviews)); "I was hired days later and started with a great team." ((in 62 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 37 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 6 reviews)); "Favoritism and nepotism" ((in 4 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,485 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,485 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Apr 8, 2020

WFH is Fun & Easy

Enterprise sales

Recommend

CEO approval

Business Outlook

Pros

During the COVID-19 situation, we are 100% operational & WFH was an easy transition. We also hired several new employees & need more!!! When in the office, the environment is up beat & full of fun surprises in an open floorplan atmosphere. Now, with our video conferencing meetings, we are experiencing the same fun with high production,

Cons

None. Recently, working from home, has me missing my co-workers.

KnowBe4 Response

6y

Thanks for your feedback. We are glad to hear you had a seamless transition to remote work. We agree with you! We cant wait to see everyone in the office again! #knowstersforlife

5.0

Apr 8, 2020

Best company I've ever worked for

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Work from home SO easy! Excellent company culture, great compensation packages, excellent benefits, the company is always going above and beyond what I would expect from an employer

Cons

There are literally no cons to working at KnowBe4

KnowBe4 Response

6y

Thanks for your review! We love to hear our employees are happy! Don’t forget that our People Operations team would love to hear any suggestions you have or leave a suggestion in the Suggestion Box. Every Knowster helps to continue to make this one of the best places to work in the world.

4.0

Apr 8, 2020

Fun place to work

Sales representative

Recommend

CEO approval

Business Outlook

Pros

benefits, unlimited PTO, informative, fun and room to move up

Cons

Unpredictable, pay decrease, not flexible and no room for opinion

KnowBe4 Response

6y

Thanks for the feedback. KnowBe4 pays very competitive salaries based on market research and there has never been a pay plan change that reduced what a sales rep could earn. You also have unlimited commission potential. We have an open door and radical honesty/transparency policy. Please reach out to the People Operations team or leave a suggestion in the suggestion boxes with any feedback or ideas you have.

Viewing 1180 - 1182 of 1,485 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

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WFH is Fun & Easy

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