Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,573 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 180 reviews)); "Fun. Great People." ((in 91 reviews)); "Fun and great company culture" ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 81 reviews)); "I was hired days later and started with a great team." ((in 62 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 37 reviews)); "Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 6 reviews)); "Favoritism and nepotism" ((in 4 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,484 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,484 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Oct 9, 2019

Best Career Move

Csm

Recommend

CEO approval

Business Outlook

Pros

I love the culture!! Very laid back, enforces self sufficiency and has established a career path to be promoted

Cons

There is a lot of stairs and walking lol

KnowBe4 Response

6y

Consider the stairs part of the overall wellness plan!!! So glad you enjoy the culture! We work hard to make sure we are the best place to work!

5.0

Oct 2, 2019

Right, Fast, Fun...a winning strategy.

Sales

Recommend

CEO approval

Business Outlook

Pros

Executive Team drives this ship to success. Lars Letonoff (CRO) and Christian Sheedy (Senior V.P. of Sales) are stars. Stu Sjouwerman (CEO) has figured out the corporate "mouse trap." The HR Talent Recruitment lead-Drew Graef works hard at finding the right people. The corporate culture is the keys to this organizations success.

Cons

None to speak of with any substance. If anyone says different, they are picking straws.

KnowBe4 Response

6y

Thank you for the great review. We are super happy you found it such a great place to work!!!

2.0

Sep 30, 2019

Weird place

Development

Recommend

CEO approval

Business Outlook

Pros

Benefits are good and people are nice. Fast growing company.

Cons

Unrealistic goals. Management not so professional. Monthly bonus will eventually disappear due to company growth.

KnowBe4 Response

6y

I am surprised you indicated "Talk to your employees". We have a fully open door policy, we have surveys regularly to request feedback and a suggestion box. We even have regular AMA (Ask Me Anything) with the CEO. There are so many avenues for you to give feedback that I am unsure how you felt like you didn't have a voice. We are fast growing, hypergrowth in fact. With that we know some things will break along the way, and we fix them as soon as we can. We also have a generous 6 weeks PTO for all employees. We know life can happen. Along with PTO we have Employee Relations, EAP (Employee Assistance Program), and a Life Coach to assist with all employees.

Viewing 1207 - 1209 of 1,484 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

KnowBe4

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Best Career Move

Right, Fast, Fun...a winning strategy.

Weird place

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