Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,572 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun and great company culture" ((in 95 reviews)); "Fun. Great People." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Unlimited PTO (with a few restrictions)" ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 40 reviews)); "Base salary is low." ((in 21 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

5.0

Jul 11, 2019

Great Company to work

Senior software developer

Recommend

CEO approval

Business Outlook

Pros

The company has managed to build a solid culture

Cons

I don't see disadvantages for the moment

KnowBe4 Response

6y

YAY! From our Brazil office. We are so glad you are on the team!

5.0

Jul 5, 2019

BEST company I have ever worked for

Vice president of expansion

Recommend

CEO approval

Business Outlook

Pros

Too many to list but here's is a start: Engaged and transparent CEO. Monthly bonuses that are the same for each employee out of probation creating a great team atmosphere. The market leader in a new category which is virtually untouched. Crazy growth and expansion rates which leads to lots of internal promotions. Over 100 already this year. Executives that "get their hands dirty" working right along with their teams. Highly motivated teams that want to excel at what they do and continue to break company records. June 2019 was another highest ever month and quarter. Over 6 years since the company had a down quarter. Last but not least, best recruitment and talent acquisition team on the planet!

Cons

The growth rate makes it challenging to hire all the new team members we need.

KnowBe4 Response

6y

We hire as fast as possible... We have over 100 openings right now. If you know someone who would be a good fit... Do not forget to refer them!

1.0

Jul 2, 2019

Sales is more stressful than it needs to be

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Pay, vacation, great with leave if you need it, benefits

Cons

Micromanaged to death. Even if you hit goals they don't let up. People that have been there for a while don't have to make any calls to got goals. Good leads seem to be filtered to management and people that they seem can close them. They close more because they are given more opportunity. 99% cold calling

KnowBe4 Response

6y

I am sorry you feel that way. Just to clarify, it is 100% false that we have sales reps on the floor that "don't have to make any calls". We have a shared system where anyone can see others' call numbers. The lead system is an automated round robin, Leads are not assigned by any single individual. Favoritism is impossible with the current configuration. There is no micromanagement unless an individual is not keeping up with their leads. As a team, we do "push" beyond the point of hitting initial targets because we all want to keep having record setting months and quarters. The pushing is not stressful as anyone here on the last fews day a month would see. There are cheers, horns going off and a TON of positive motivation to do more than we have ever done before.

Viewing 1237 - 1239 of 1,483 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

Sales Development Representative Intern (Hybrid)

Clearwater, FL

View job

Organic Search Manager (Remote)

Snr. Communications Manager (Remote)

KnowBe4

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