Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,572 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 185 reviews)); "Fun and great company culture" ((in 95 reviews)); "Fun. Great People." ((in 90 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Unlimited PTO (with a few restrictions)" ((in 65 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 40 reviews)); "Base salary is low." ((in 21 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.8

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.2

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Jul 1, 2019

Best Place to Work!

People operations

Recommend

CEO approval

Business Outlook

Pros

There are so many great reasons to work here. The main thing you feel right away is that is a FUN place to be. I think all the great perks and the fun culture are only part of it. Getting to work with such a talented, top-performing team is fun and inspiring, and the product itself is loved by customers and needed so much, it is an easy pleasure to proudly stand behind it! I've worked at other Sales organizations before but the energy in this company is hands down the strongest and happiest. The CEO is unusually transparent in his DAILY staff meetings and he sets the example for the rest of the company as leaders to work hard and with integrity. I am excited to come to work every day and would like to say THANK YOU! :)

Cons

Can't think of any! :)

KnowBe4 Response

6y

We will keep up the transparency. It is a core value of KnowBe4 and for all Knowsters. A team works best when every employee knows what the company as a whole is doing.

5.0

Jul 1, 2019

Great company

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Fast paced and rewarding environment, casual dress code, benefits and opportunity for advacement

Cons

None I can think of.

KnowBe4 Response

6y

One of the most important rules is to remember you have customers both inside and outside of the company. It is important to treat everyone as a key part of our success because you are.

5.0

Jul 1, 2019

Just Got Here and I Love It

Csm

Recommend

CEO approval

Business Outlook

Pros

Work at your own pace. Great benefits and pay. Truly transparent peers, managers, and executives. Relaxed and fun-loving work environment.

Cons

Haven't found one so far.

KnowBe4 Response

6y

So glad you loved your first experiences. We know how hectic it can be starting a new job. We work to make sure you are as comfortable and welcomed as an employee as possible. You guys, our team, creates a lot of the reason that KB4 is as amazing as it is.

Viewing 1243 - 1245 of 1,483 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Organic Search Manager (Remote)

Manager, Enterprise Customer Success

QA Engineer (MIS) (Remote)

KnowBe4

KnowBe4 reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best Place to Work!

Great company

Just Got Here and I Love It

Jobs at KnowBe4

KnowBe4 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

KnowBe4 reviews FAQs

Jobs at KnowBe4