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      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      3.5

      60% would recommend to a friend

      (371 total reviews)
      avatar

      Bryan Palma

      55% approve of CEO

      56% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.8

      Work/Life balance

      3.5

      Culture & values

      3.4

      Career opportunities

      3.3

      Senior management

      3.2

      Compensation and benefits

      Ratings by demographic groups

      Reviews by job title

      371 reviews

      Reviews about "Compensation"

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      2.0
      Nov 9, 2023

      Not as good as it once was

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great, hardworking teams. People genuinely seem to like the majority of their coworkers Individual basic insurance is 100% covered and buy up plans are affordable If you have a good manager you are likely very happy with your job as a whole. Events thrown are typically decently fun WFH/hybrid is still common place If your team needs something (software, tool, new computers) to operate efficiently, they tend to buy it Lots of ERP groups to be involved in if you would like The claimed values and culture is great when shown, seems to have gone away post acquisition

      Cons

      Under market salaries Announced no COLAs, the bonus "game" keeps being restructured (which will happen again I'm sure), which was their excuse for underpaying base salaries, so now people are making less than in previous years, without factoring inflation. The daily Morning meeting has truly become a waste of time, especially if you are not in sales. CEO seems very out of touch with what his employees are going through financially, which was amplified when he discussed how he wasn't sure if he was going to switch out his mansion for a 19 bedroom mansion offered to him, because "what will 2 people do with 19 bedrooms and 3 pools!?" Using the morning meeting to tell people "big changes are coming in January but we won't tell you about them because we don't want you to worry" is concerning and makes people worry Favoritism is rampant Family health insurance is very expensive Individual growth has become especially limited with the new corporate climate post acquisition

      avatar
      KnowBe4 Response
      2y
      Hello Knowster, we understand your concerns about the absence of cost-of-living adjustments in January. Despite economic challenges, we're working to maintain benefits and continue the monthly bonus plan as is in 2024. Our health insurance, with various tiers, remains competitive, and we've kept premiums stable. We reduced family premiums by over 30% in 2023, and our plans have only seen a minor change to add an HSA tier based on employee suggestions. We're committed to maximizing coverage at the best price in 2024. The daily company briefing is our way of making sure each Knowster is kept in the loop, straight from the top. Your well-being and job security are top priorities, and we appreciate your understanding in these unprecedented times.
      4.0
      Nov 3, 2023

      Fast Paced / Growth

      Channel account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good commission and room for growth in the team

      Cons

      No a lot of support on marketing resources. Micromanagement on sales activities.

      2.0
      Nov 2, 2023

      Was great, but is now in a slow decline

      Tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company culture is great. You don't feel like your being micro managed and can mostly work how you want to work, with some exceptions of course. Managers are great, but your mileage may vary. Unlimited PTO.

      Cons

      Pay is decent, but recently we were told that there will be no cost of living adjustments even considering the organization is making more money than they have ever made. This is called greed. On top of this, there is concern that our bonuses which is the only thing that make up for the lack of pay might be going away next year. I guess this is what happens when a good company gets bought out and your CEO no longer cares; they slowly take your benefits away and hope that most people don't notice before its all gone. Benefits are essentially non-existent at this point. Health insurance is expensive and the free tier is horrible, even for a single person. They claim that this will improve next year, but I doubt it. In 2022, we had great insurance, great bonuses, career coaches, and just good benefits overall like free massages, free haircuts, etc. All that went away slowly throughout 2023. I am sure it will all be gone in 2024.

      avatar
      KnowBe4 Response
      2y
      Hi Knowster. We understand and share your concerns regarding the announcement that there will be no cost of living adjustments in January as there have been in previous years. In these challenging economic times, our decision does not reflect any lack of appreciation for our employees’ hard work and dedication. The global economic landscape has presented unforeseen challenges, and we want to assure you that we are doing everything within our means to preserve as many benefits as possible while navigating these uncertain times. Stu also announced that we are 100% continuing the monthly bonus plan in 2024. Our health insurance has many different tiers to select from based on our varied employee needs, and we benchmark all tiers to industry standards for companies our size to ensure competitiveness. Healthcare costs continue to rise by double digits percentages every year, and we have not increased rates on our premiums. In fact, we lowered family premiums by over 30% in 2023. Our insurance plans have not changed since 2022 outside of adding another tier so that people could elect for an HSA which was driven by overwhelming suggestions from the employee base so we definitely welcome suggestions. We will continue to work with our insurance carriers to maximize coverage at the best price as we head into 2024. Your well-being and job security remain top priorities for us, and we appreciate your understanding during these unprecedented circumstances.
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