Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 179 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 89 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 83 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 23 reviews)); "Being bought out affected layoffs and many people were let go." ((in 15 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Aug 21, 2016

Best place I have worked

Human resources

Recommend

CEO approval

Business Outlook

Pros

People - I have never been around a group of people that have as much fun on the job as this group. Great Service - with what hackers are doing today, companies need a way to make sure their employees are fully trained and aware of their responsibilities when it comes to security. Growth - Ranked 139 on the Inc 500 list of fastest growing US companies in 2016. Plenty of opportunity to advance and grow with the company.

Cons

With all the growth, it is hard to keep up with the hiring requirements. Nothing else I can think of as a negative.

KnowBe4 Response

7y

Thanks very much! We will keep the "no-door" policy in place! In the mean time, we have moved in the Inc 500 to # 96. And you can ask me anything. :-D Warm regards, Stu

1.0

Jul 12, 2016

Beware

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Clean and you get free snacks, MOST of the people are nice. Pay can be good if you stay long enough.

Cons

Everything else. Don't let the good reviews fool you. You will be trained ad nauseum. They could let you go during the training for no good reason even though you never get the chance to prove yourself for the position you were hired for.

KnowBe4 Response

9y

For most people, they are new to this industry and to speak with customers and/or prospects intelligently one must learn the vocabulary associated with it. We have found when people are unable to accept our help and learn this new vocabulary, it is best for us to part ways. 99% of our employees have successfully completed this initial training.

5.0

Jul 5, 2016

Awesome Place To Work!

It assistant

Recommend

CEO approval

Business Outlook

Pros

Everyone in the company is very nice, and cheerful all of the time. The working environment is the best I've ever been involved with.

Cons

So far, I have yet to see ANY cons at all. If you don't believe me, ask another KnowBe4 employee

KnowBe4 Response

6y

We will keep it up! Thank you!

Viewing 1435 - 1437 of 1,478 Reviews

Jobs at KnowBe4

Executive Assistant (Customer Success SVPs) (Remote)

Customer Implementation Specialist (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

QA Engineer (MIS) (Remote)

KnowBe4

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