KnowBe4 reviews

3.5

60% would recommend to a friend

(371 total reviews)
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Bryan Palma

55% approve of CEO

56% positive business outlook

Reviews by job title

371 reviews

Reviews about "Compensation"

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1.0
Aug 29, 2023

Out of touch

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When hired here originally, the bonus system and benefits were so stellar despite the compensation being incredibly low and restrictions on PTO. The culture was incredible and we all enjoyed going into the office, team events, etc

Cons

This company has become so out of touch. Not only was our bonus structure completely torn apart (which has SIGNIFICANTLY reduced bonuses), multiple “fun” benefits taken away, and the culture completely shifted. In the midst of a hurricane, leadership is acting a though we are overreacting despite the fact a storm hit this time last year that killed over 100 people just to the south of us. Not to mention our healthcare costs have skyrocketed, end of month hours are ludicrous, and some of us cannot afford to buy homes with our wage.

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KnowBe4 Response
2y
Hi Knowster; thank you for your feedback! While all companies have to change with time, we have worked hard to retain the core parts of KnowBe4’s culture that make us unique and a great place to work. While our bonus game has changed, we still have it, and we are currently on track to earn as much as in some previous years. We have also stopped offering some of our least-used benefits, but we were able to reallocate the funds from those benefits to increase our offerings for the benefits employees use the most often (such as our improved health care benefits for this year). Change will be constant, but we will always strive to keep the fun and welcoming spirit that has thus far defined KnowBe4. Feel free to use our anonymous suggestion boxes to provide feedback on how we can continue to do just that! As for the hurricane, we can’t imagine what you are referring to, but sincerely hope you will consider reaching out to our People Operations team to provide more details. Our leadership team was sure to notify employees of updates on the storm, explain emergency procedures, and give employees time to buy supplies, secure their houses, and evacuate the area if needed. The safety of employees is always our number one priority, so if there is anything you think we could have done better as part of our emergency response, we would genuinely appreciate knowing.
1.0
Aug 15, 2023
Recommend
CEO approval
Business Outlook

Pros

Can't think of any currently.

Cons

Comp plans slashed, bonuses gone or unattainable through outrageously aggressive goals, demanding back in office after remote work (even for employees who have excellent sales performance), higher management is getting more harsh and rude pushing to work after hours, Scientology creeping in and not suitable for the work place.

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KnowBe4 Response
2y
Hi Knowster, thank you for your feedback. Firstly, at KnowBe4, we uphold a ‘No Religion and No Politics policy.’ While we respect individual beliefs, we ensure that such conversations do not take place during work hours, and they have no effect on our company's culture, internal promotions, or any business operations. With the guidance of our new ownership, Vista Equity Partners, we are working to enhance our compensation and commission structures for our sales team members. In terms of bonuses, all employees (after the initial 90 days) have the opportunity to earn monthly bonuses, ranging from $0 to $2,000, based on our company-wide sales performance. This year, we've already been awarded a $2,000 monthly bonus, in addition to several smaller bonuses, which do vary on a monthly basis. There has only been one month this year in which no bonus was attained. In regards to returning to the office, we genuinely believe that coming back can contribute to an enriched learning and team environment. Our intention is to promote collaboration, camaraderie, and a positive work environment for everyone. We genuinely appreciate the contributions you’ve made to KnowBe4!
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