Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,567 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 62% of employees would recommend working at KnowBe4 to a friend and 58% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

62% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (29) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (15) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 93 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 82 reviews)); "Unlimited PTO (with a few restrictions)" ((in 67 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 36 reviews)); "Base salary is low." ((in 19 reviews)); "Being bought out affected layoffs and many people were let go." ((in 12 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "no time off holidays" ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)

Bryan Palma

55% approve of CEO

58% positive business outlook

Ratings by category

4.0

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.5

Career opportunities

3.3

Senior management

3.3

Compensation and benefits

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

5.0

Dec 10, 2015

Regional Account Manager

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

The training is excellent and the environment is extremely positive. Everyone from the owner to the newest team member is willing to not just answer a question, but will roll up their sleeves to pitch in and help. Bonus, pay, tools, processes, and culture are exactly what I've looked for in 20 years of sales. It's as if the company read every exit interview from every sales rep over the past decade and built a company around them.

Cons

Getting off at 6:00PM took a bit getting used to.

KnowBe4 Response

7y

6pm? Have you taken advantage of our flex schedule. We realize that 9-6 doesn't always work for everyone so we made sure we can accommodate if possible. I think also not having any cap on commissions is a great pro for Sales.

5.0

Nov 5, 2015

Best company to work for

Chief technology officer

Recommend

CEO approval

Business Outlook

Pros

This is a company where you can be really appreciated for what you do. No politics just a healthy work environment where you can actually succeed.

Cons

Not really anything on the cons side.

KnowBe4 Response

7y

We think our employees are the best as well! So glad you are on the team!

5.0

Nov 5, 2015

Awesome, fast growing company. Great people!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The amazing views, the friendly, laid back people, the work-life balance, the bonuses, the excitement and room for growth! Great initial training program for all new employees too. You'll be an expert within 3 days on what we do as a company.

Cons

Fast growing companies like ours may have snags along the way, but I haven't seen much of anything happen that has hindered my progress or efficiency as an employee. It's been great! Benefits will improve with time, I'm sure.

KnowBe4 Response

7y

We do our best to keep up with our hypergrowth! Of course don't forget to keep referring people you know would be an awesome addition to our team!

Viewing 1465 - 1467 of 1,478 Reviews

Jobs at KnowBe4

Executive Assistant (Customer Success SVPs) (Remote)

Customer Implementation Specialist (Remote)

Snr. Communications Manager (Remote)

Sales Development Representative Intern (Hybrid)

Arlington, VA

View job

Revenue Training Specialist (Hybrid)

United States

View job

KnowBe4

KnowBe4 reviews

Ratings by category

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Reviews by job title

Regional Account Manager

Best company to work for

Awesome, fast growing company. Great people!

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