Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,572 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 178 reviews)); "The people are great and are willing to help out other team members when needed." ((in 96 reviews)); "Fun and great company culture" ((in 92 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Great team and atmosphere." ((in 63 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 37 reviews)); "Being bought out affected layoffs and many people were let go." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,483 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,483 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

3.0

May 17, 2026

Salary

Smb account executive

Recommend

CEO approval

Business Outlook

Pros

Great product market fit and happy customers.

Cons

Overall leadership and employee alignment is not great.

KnowBe4 Response

3w

Our teams are incredible at making each step in the process something that everyone feels proud to be part of. Thank you for being part of it!

3.0

Mar 31, 2026

Still better than most, but it’s a shell of its former self.

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Good coworkers. Work-life balance is essential, even outright encouraged by management. Lively culture. Unlimited PTO. And I mean actually unlimited; as long as you get your work done on-time, they don’t care how much PTO you take, within reason. Truly, it’s the best PTO policy I’ve ever had at a company.

Cons

No more CoLA. No more monthly bonuses. Not a salesperson, but I do know the compensation has been significantly reduced. Just last year, FIVE enterprise sales reps staged a walkout and never came back. Raises are also paltry compared to what they used to be. Base pay is significantly below market average, and the company can no longer use their now-gutted bonus system as an excuse anymore. Pay your employees what they deserve. It’s inexcusable. Clearwater office is being neglected. Don’t be surprised if they sell the building and move the HQ to elsewhere in the Tampa Bay Area. Not a huge deal by itself, but I know it would end up being a big inconvenience to some people.

KnowBe4 Response

1mo

Everyone can use a little bit of feedback, and we appreciate yours. We would like to hear more, so if you’d like to share additional feedback or details, please email us at peopleops@knowbe4.com and we’ll make sure it reaches the right team.

3.0

Mar 6, 2026

Good first job, private equity sucks tho

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Great people and culture Good experience

Cons

They keep making it harder to be successful. If you are amazing at what you do then the higher ups will push the needle to where you aren’t successful anymore. Most people don’t hit quota, they don’t want you to

KnowBe4 Response

3mo

Thank you for sharing your feedback. Every Knowster's experience matters to us, and we believe there’s something to learn from each individual. We’d like to hear more so please reach out to peopleops@knowbe4.com.

Viewing 145 - 147 of 1,483 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

KnowBe4

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Still better than most, but it’s a shell of its former self.

Good first job, private equity sucks tho

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