KnowBe4 reviews

3.5

62% would recommend to a friend

(1,478 total reviews)
avatar

Bryan Palma

55% approve of CEO

58% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,478 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Good coworkers. Work-life balance is essential, even outright encouraged by management. Lively culture. Unlimited PTO. And I mean actually unlimited; as long as you get your work done on-time, they don’t care how much PTO you take, within reason. Truly, it’s the best PTO policy I’ve ever had at a company.

Cons

No more CoLA. No more monthly bonuses. Not a salesperson, but I do know the compensation has been significantly reduced. Just last year, FIVE enterprise sales reps staged a walkout and never came back. Raises are also paltry compared to what they used to be. Base pay is significantly below market average, and the company can no longer use their now-gutted bonus system as an excuse anymore. Pay your employees what they deserve. It’s inexcusable. Clearwater office is being neglected. Don’t be surprised if they sell the building and move the HQ to elsewhere in the Tampa Bay Area. Not a huge deal by itself, but I know it would end up being a big inconvenience to some people.

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KnowBe4 Response
1mo
Everyone can use a little bit of feedback, and we appreciate yours. We would like to hear more, so if you’d like to share additional feedback or details, please email us at peopleops@knowbe4.com and we’ll make sure it reaches the right team.
5.0
Mar 24, 2026

Supportive leadership and strong culture lead to job satisfaction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Working at KnowBe4 has honestly been one of the best professional experiences I’ve ever had. From day one, the leadership has stood out as supportive, approachable, and committed to creating a positive environment where employees can thrive. It’s rare to find a company where leadership not only talks about culture but actively invests in making it a reality. The work itself is engaging and genuinely fun. I actually look forward to coming into the office, which is something I never thought I’d say after coming from a previously toxic workplace. Here, when they say “have fun doing your job,” they truly mean it and they back it up with a culture that encourages collaboration, creativity, and balance. One of the things I appreciate most is the opportunity for growth. There are so many ways to learn, develop new skills, and explore different paths within the company. It really feels like a place where you can build a long-term career rather than just hold a job. Most importantly, I feel proud of the work I do and grateful to be part of such a supportive, driven team. The people here make a huge difference, and it feels like everyone wants to see each other succeed.

Cons

I have none, my experience at KnowBe4 has been overwhelmingly positive.

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KnowBe4 Response
2mo
Great feedback. We know there’s always chances to learn and grow, both in our processes and in how we support our people. That’s why we’re investing in better training, smarter systems, and top talent.
5.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun to come in every day and be part of something that is growing and alive.

Cons

Nothing so far that I can across.

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KnowBe4 Response
2mo
We’re so glad you can see the professional growth we work to provide for all our Knowsters. Your success is a top priority!
Viewing 13 - 15 of 1,478 Reviews

Glassdoor has 1,567 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.