KnowBe4 reviews

3.5

60% would recommend to a friend

(1,485 total reviews)
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Bryan Palma

55% approve of CEO

57% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Aug 24, 2016

Fantastic Working Environment With a Worthy Mission

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is hands down the best corporate culture I've ever experienced, and I've been a working pro for over 20 years. It starts with the "ask me anything", transparent approach leadership takes with everything about the company from financials, to the mission, new developments, etc. We have a mostly no office policy which is quite refreshing. The CEO as well as most execs sit out in the open with everyone else. Some notable exceptions include members of accounting and cyber security, which just makes sense. There's some sensitive information there. Perks include company sponsored gym membership, free snacks, which include fruit, and a wide selection of free coffees and teas. We also have an open vacation policy: you take the time you need to refresh. We have a thorough hiring process that all but guarantees you'll be working with fun, talented, and dedicated people who are committed to helping our clients identify and avoid social engineering attacks--a worthy mission. I love that fact that leadership listens to our feedback. They are more than willing to try new things and evolve and we grow. Also, the daily stand ups each morning are a great way to stay on the pulse of what's happening around the company.

Cons

Our hours are 9 a.m. to 6 p.m., and even though leadership is flexible with appointments, emergencies, family priorities, etc. it would be nice to have more flexible everyday working options, especially for people who might not live in a closer proximity to the office.

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KnowBe4 Response
7y
We have flex-time... We listened!!!! Also, we are very happy that you love coming to work. We love having you!
2.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Leading product. Internal resources and tools.

Cons

Clueless leadership. Every month reps are made to do BTEs, leaving pipeline dry for subsequent months. Revolving door of reps who come and go. No consequences faced by leadership from poor decisions. Sales reps bear the brunt aka become collateral damage from leadership’s bad calls. These reps are talented, hungry and willing to grind it out. But no one has a clue how to operate the business. Once in a while they try to paper cracks by offering Awardco points. Zero sum game. People checked out.

1.0
Jun 8, 2026

Weak Sales Culture

Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

Viewing 187 - 189 of 1,485 Reviews

Glassdoor has 1,574 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.