Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 60% of employees would recommend working at KnowBe4 to a friend and 57% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

60% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 183 reviews)); "Fun. Great People." ((in 96 reviews)); "Fun and great company culture" ((in 91 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 81 reviews)); "I was hired days later and started with a great team." ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"The pay is low and earning potential is mild at best" ((in 38 reviews)); "They claim radical transparency and assured us of no layoffs and that comp plans would be for the better." ((in 13 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 6 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

60% would recommend to a friend

(1,485 total reviews)

Bryan Palma

55% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Nov 4, 2024

Declining Culture, Declining Pay, Declining Leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good Product. Unlimited PTO. WFH (If hired previously and beyond 25 mi radius)

Cons

I don't want to give away too much info b/c retaliation is real w/ the current iteration of KnowBe4. I wish I didn't know what this company once was. When I started, it was a great company that was a rocketship constantly growing and eclipsing goals. Employees were rewarded for their hard work both financially and emotionally. Ever since Vista Acquisition and GTM, KnowBe4 has become a nightmare. We are overworked and expected to handle 3 times the workload we were previously while being paid less than ever. Layoffs have caused customer service to plummet as remaining employees are tasked to cover impossible workloads. The Re Org at GTM and subsequent layoffs have significantly hurt the company. Sales have stagnated. Customer satisfaction has declined. We are in a free fall. Leadership are nothing but Vista puppets that spew the same platitudes about what a great company we are(meh), how incredible our culture is(not anymore), and SELL SELL SELL. They are out of touch with what is happening to their employees because they are compensated well while their employees suffer. Every employee I know is looking for and applying elsewhere, but the market has gotten tough

KnowBe4 Response

1y

Hi Knowster. Our culture has always been fostered by the revenue department and sales teams. Everyone is incentivized to work diligently to help customers and prospects as efficiently as possible and we have our company-wide bonus game in place to keep everyone involved in our monthly sales targets. Our culture team works diligently to host different events and activities globally for Knowsters to participate in, event remotely, to maintain an exciting workplace culture. Our median pays are in line with the industry standards, if not slightly higher. Our turnover rates have also been historically lower than they have been in the last few years, as they have been under 20%.

4.0

Oct 23, 2024

KnowBe4

Account executive

Recommend

CEO approval

Business Outlook

Pros

Great directors and VP’s and great culture to work in. Great work life balance with unlimited pto

Cons

The pay, the commission structure, so called “bonuses” which are little to nothing now but use to be really good. They make it impossible to even hit quota now.

3.0

Oct 21, 2024

Decent company

Sales development manager

Recommend

CEO approval

Business Outlook

Pros

Its no where near as good as it used to be but its ok, theres better places to work but its not the worst

Cons

Pay needs to be completely redone

Viewing 196 - 198 of 1,485 Reviews

Jobs at KnowBe4

Customer Implementation Specialist (Remote)

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

KnowBe4

KnowBe4 reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Declining Culture, Declining Pay, Declining Leadership

KnowBe4

Decent company

Jobs at KnowBe4

KnowBe4 reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

KnowBe4 reviews FAQs

Jobs at KnowBe4