KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)
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Bryan Palma

56% approve of CEO

56% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jul 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Fast-paced, dynamic, constant change, unique environment, local

Cons

reduced transparency, reduced teamwork, reduced voice of employees, constant change, new management

1.0
May 19, 2024

Executives Out of Touch!

Recommend
CEO approval
Business Outlook

Pros

The people on your direct team. The KB4 family is priceless. Ability to expand knowledge constantly.

Cons

With GTM changes the whole revenue department is stressed out. Customer Success is BURIED in work after a major layoff. The CEO actually says when asked "CS doesn't have more work and no one is making LESS money" which is actually a load of you know what. CS has way more work, reduced salaries and new pay plans that mean they will never get paid commission, because the goals are unobtainable. He sounds out of touch. One of two things is true: no one is actually circling the complaints UP to him. Or he just doesn't care. Either way, the environment that used to be a fun, sane place where people want to work is turning into a money hungry number pusher.

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KnowBe4 Response
2y
Hello, thank you for your feedback. We are working on adjusting compensation packages and workloads accordingly based on the new go-to-market restructuring that affected the revenue department. Our leadership is being as transparent as possible in the daily briefings as we are all on the same learning curve adjusting to the new ARR quota model. Wishing you best of luck in your future endeavors.
3.0
Mar 27, 2024

Fast paced

Recommend
CEO approval
Business Outlook

Pros

Fast paced and very easy to make money. But you have to be willing to handle a variety of leadership styles and unacknowledged micromanagement. I over all have no complaints. However, I do my job well as they expect you too though so they leave me alone.

Cons

Wish there was better communication with everything that goes on behind the scenes. A lot of rumors go around. Wish it was easier to move up into leadership as well.

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KnowBe4 Response
2y
Hello Knowster. We appreciate your feedback. We do our best to communicate any and all changes company-wide daily briefings. If you have questions about your career path or next steps to move into leadership, please feel free to reach out to our People Ops team.
Viewing 199 - 201 of 1,485 Reviews

Glassdoor has 1,574 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.