Jan 24, 2022
KnowBe4 reviews
60% would recommend to a friend
Bryan Palma
55% approve of CEO
56% positive business outlook
Race / Ethnicity
Gender
Sexual orientation
Disability
Parent or family caregiver
Veteran status
Jan 20, 2022
KnowBe4 Response
4yWe certainly hope candidates will read our responses to negative reviews as we hope you will read this response and follow up with us further - that’s why we write the responses :).
Firstly, we never require employees to write positive reviews of KnowBe4 anywhere. Stu, our CEO, asks employees to leave reviews a few times a year so we can collect anonymous feedback and continue to improve KnowBe4, but we would not and can not force anyone to leave us positive feedback on any of these platforms. Every employee is free to write what they wish, as you were free to write this review.
Secondly, our company-wide bonus game is also still going strong and actually earned employees more than $15,000 of additional pay throughout 2021!
Thirdly, there is no club of any kind that our senior leaders have to be a part of. We look for a diverse group of leaders who can all bring different perspectives to KnowBe4.
Finally, our policy for the round robin system is readily available for all employees to access (even those outside of sales). Please connect with your management if you need help locating this policy in our knowledge center.
If you would like to provide us with more detailed feedback on your experience we would love to hear it. Please reach out to Employee Relations or submit your feedback through our anonymous suggestion boxes posted on every floor in our offices and virtually.
Jan 14, 2022
KnowBe4 Response
4yHello, we’re glad that you gave us four stars and we would like to address your concerns directly, as they are important to us. This review has been shared with Lars (KnowBe4’s Chief Revenue Officer) as well as other senior sales executives at KnowBe4 and they want you to know your concerns have been heard. We do everything we can to make KnowBe4 the ideal workplace for sales professionals. This year we had a 5% cost of living adjustment to match base pay with inflation. Well we have made small changes to some commission plans, the changes do not affect on-track earnings for employees, so everyone can still expect to make the same amount of commissions under the adjusted structure. As a high growth organization with new products available and changing account values, it is essential that we occasionally adjust the compensation structure for certain departments in the revenue sector in order to keep pay from being turbulent. If you feel these changes have negatively affected your commissions, please let your management know so they can communicate it up the chain. If you prefer to remain anonymous, then please use the suggestion boxes located in our offices and virtually as well. Remember, we value radical transparency and genuinely want your feedback.