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      KnowBe4

      Engaged Employer

      KnowBe4 reviews

      3.5

      61% would recommend to a friend

      (1,485 total reviews)
      avatar

      Bryan Palma

      56% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      1K reviews
      5.0
      Mar 7, 2016

      A Breath of Fresh Air

      Csm
      Recommend
      CEO approval
      Business Outlook

      Pros

      The environment is incredible!!! Coming from a drab corporate environment this place is truly a breath of fresh air. Everyone is from different backgrounds but somehow all the personalities fit. This is truly the best company that I have ever worked for. Plus.. Free snacks ha!! you really can't go wrong. The training was above par, I felt very informed from day one. I look forward to growing with this company and can't wait to see what the future holds.

      Cons

      I honestly have no cons to write. This place is full of positive people who enjoy what they do. If you find a job you love then you will never work another day in your life. : )

      avatar
      KnowBe4 Response
      7y
      You are most welcome!!! Also we just hit employee #700! We love that we can create and grow an amazing environment for our Knowsters. So, glad you are here!
      3.0
      Mar 6, 2026

      Great culture, horrible pay

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good amenities, friendly workplace. No complaints.

      Cons

      Awful pay scale for the amount of responsibility. Too many unnecessary meetings (daily)

      avatar
      KnowBe4 Response
      3mo
      We know there’s always chances to learn and grow, both in our processes and in how we support our people. Feedback like this helps, thank you!
      2.0
      Jan 26, 2026

      What is quota?

      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Product market fit for the core offering of security awareness training is solid. Overall most of the people at the company are very nice. Due to the lack of organization and so many vacant positions in leadership, many assume that if you excel there should be opportunities for career growth.

      Cons

      One SMB AE hit annual quota in 2025. It is the last week of January and nobody knows what the comp plan is or what quota is. They've been talking about making changes and how great the new comp plan is going to be for nearly a year. Many people are nervous when they finally do announce a change it will be even worse. There is so much friction and bureaucracy to take even the simplest action. For example, in order to create an email template or a cadence in Salesloft, they have a "Cadence Committee" to make all of these decisions. Nobody knows who is on the committee, how often they meet, what the criteria is for getting anything approved. It makes no sense. Sellers have almost no visibility and insight into their own business. No ability to create reports and dashboards in Salesforce. Apparently we are hiring 100+ more salespeople. Do they plan to divide the already minimal amount of leads amongst all of these new hires too?

      avatar
      KnowBe4 Response
      3mo
      Thank you for sharing your experience. We want every Knowster to have a great one, and your feedback helps us get there. We’ll review this with our teams to improve communication and processes across the company.
      Viewing 226 - 228 of 1,485 Reviews
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      ReviewsKnowBe4 reviews

      Glassdoor has 1,574 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.