KnowBe4 reviews

3.5

60% would recommend to a friend

(1,482 total reviews)
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Bryan Palma

55% approve of CEO

57% positive business outlook

KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,482 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Oct 14, 2024
Recommend
CEO approval
Business Outlook

Pros

The product is great and KnowBe4 has established itself as the leader in this space.

Cons

Platform is expensive, lots of competitors offering training and phishing for free or very low cost as part of bundle software purchases, quotas for sales reps are unachievable and leadership refuses to make any changes until 2025.

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KnowBe4 Response
1y
Hello Knowster. Our platform, as you know, includes more than just security awareness training content and phishing, which is why it can be more expensive than competitors. If you look at the salary tab on our Glassdoor page, you will see that our salary ranges are in line with the industry standards in Florida. We also ran a survey recently regarding compensation plans including how they are calculated and are making adjustments accordingly. Looking forward the new plans in will roll out in 2025.
1.0
Oct 12, 2024

A husk of what it once was

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers. Free snacks. Cool office view of the water.

Cons

Below industry pay. They'll respond saying they pay industry standard - they factually don't. Since the Vista acquisition it's gone downhill. We've lost so many good staff and replaced them with Vista yes men. The culture is gone. The bonuses are abysmal, not even hitting mid bonus level for end of quarter. There's going to be a mass exodus. At least Stu got his cyber truck.

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KnowBe4 Response
1y
Hello Knowster. If you look at the salary tab on our Glassdoor page, you will see that our salary ranges are in line with the industry standards in Florida. As of 10/22/24, the salary tab for CSM shows we are paying between $76k-$118k with a median of $94k. That information is not us posting it but Glassdoor collecting it from people that have done reviews. Our bonus game has always varied month to month, so there has never been a guaranteed dollar amount to hit monthly. Turnover has decreased markedly this year, so we believe that shows more people like the direction we are headed than dislike it.
1.0
Oct 5, 2024

They're lost

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO, teammates are great, and KnowBe4's a gateway into cyber sales although it's less technical than other domains. Excellent product-market fit.

Cons

Upper mgmt. is either lost or simply does not care about staff. This is the cheapest company I've ever worked for. They provide the bare minimum in terms of enablement, software, training/prof. development, etc. and expect you to scrape and claw to quota while micromanaging you into misery. Constant mixed messages from mgmt. but not in a normal "change organization" way. More of a "we don't know what we're doing so here we are directly contradicting our last message yet again" kind of way. There's also no reason the pay should be as terrible as it is when the CEO flaunts his mansion and cars on daily briefings. Peak level of tone deafness as they refuse to even provide cost-of-living adjustments. Worst of all is the convoluted comp. plan, full of decimals and inexplicable misses like not rewarding 2-year deals over 1-year deals, and penalizing us way too heavily for not selling 3-year billed upfront (not easy in a highly saturated market where the economy's not exactly the best at the moment).

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KnowBe4 Response
1y
Hello Knowster. Based on feedback from the survey we sent out this month regarding compensation plans, we are working to revise the commission structures. Stu does not flaunt anything, but he does answer all questions in company-wide Ask Me Anything sessions.
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Glassdoor has 1,571 KnowBe4 reviews submitted anonymously by KnowBe4 employees. Read employee reviews and ratings on Glassdoor to decide if KnowBe4 is right for you.