Is KnowBe4 a good company to work for?

KnowBe4 has an overall rating of 3.5 out of 5, based on over 1,574 reviews left anonymously by employees. This rating has decreased by 5% over the last 12 months. 61% of employees would recommend working at KnowBe4 to a friend and 56% have a positive outlook for the business. The best reviews about KnowBe4 have been left by employees working as Director , Tech Support and Software Engineer .

Does KnowBe4 pay their employees well?

According to anonymously submitted Glassdoor reviews, KnowBe4 employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at KnowBe4. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at KnowBe4?

61% of KnowBe4 employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated KnowBe4 3.8 out of 5 for work life balance, 3.6 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at KnowBe4?

Customer Success Manager (105) , Regional Account Manager (97) , Account Executive (42) , Account Manager (35) , Sales (35) , Customer Success Manager (CSM) (32) , Channel Account Manager (30) , Software Engineer (25) , Sales Development Representative (SDR) (23) , Senior Software Engineer (19) , Core Support Technician (18) , Director (17) , Sales Engineer (16) , Sales Representative (16) , SMB Account Executive (13)

What are the pros of working at KnowBe4 according to real employee reviews?

"Culture was great during the startup but unfortunately it has become a more corporate environment." ((in 184 reviews)); "Fun. Great people." ((in 95 reviews)); "Fun and great company culture" ((in 87 reviews)); ""The benefits are great and you can take unlimited vaca/sick time" ((in 80 reviews)); "Great team and atmosphere." ((in 64 reviews))

What are the cons of working at KnowBe4 according to real employee reviews?

"Base salary is low." ((in 23 reviews)); "Being bought out affected layoffs and many people were let go." ((in 11 reviews)); "Upper Management ignores our feedback, we are completely unheard." ((in 7 reviews)); "If we were to work from home mainly, some subsidies for home setup would be great." ((in 5 reviews))

What are employees saying about KnowBe4 layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about KnowBe4 layoffs and their outlook for job security at KnowBe4 in 2026.

What are the top reviewed KnowBe4 locations?

Clearwater , Tampa , Saint Petersburg , New York , Dallas , Washington , Charlotte , Reading , Detroit , Hendersonville , Austin , Houston , Franklin , Nashville , Columbus , Ohio City , Erie , Fairfield , Philadelphia , Miami , West Palm Beach , Clearwater Beach , Dunedin , New Port Richey , Palm Harbor , Seminole , Middletown , Florida City , Belleair , Saint Petersburg Beach

KnowBe4 reviews

3.5

61% would recommend to a friend

(1,485 total reviews)

Bryan Palma

56% approve of CEO

56% positive business outlook

Ratings by demographic groups

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KnowBe4 has an employee rating of 3.5 out of 5 stars, based on 1,485 company reviews on Glassdoor which indicates that most employees have a good working experience there. The KnowBe4 employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews

1.0

Jul 13, 2022

Endless meetings = No productivity

Regional account manager

Recommend

CEO approval

Business Outlook

Pros

Remote is nice, but, other than that…meh.

Cons

Training is endless. Meetings usually don’t amount to much and are more about drinking kool-aid and pretending to like Star Wars. No idea how you’re supposed to make 60 calls with six meetings on your calendar. They want you to stay late. They want this place to be your life. It’s too lame for that.

KnowBe4 Response

3y

Hello, we do, in fact, love Star Wars at KnowBe4! :D Every employee at KnowBe4 has a dedicated performance coach that provides tools and resources to help Knowsters manage their workload while also growing their skillset. We also encourage a healthy work-life balance by offering open paid time off to our U.S.-based employees and generous paid time off offerings in our international offices. We take pride in training our employees throughout their career to ensure they are up-to-date with current industry trends and are provided with professional development opportunities to support their career goals. We are sorry to hear that our approach was not a good match for what you are seeking in a sales position. We wish you the best in your career journey.

1.0

Jul 7, 2022

Strange

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

free snacks in the office beautiful view of DOWNTOWN CLEARWATER

Cons

strange company, not for me.

3.0

Apr 8, 2022

Radical Transparency

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great culture and remote work. CEO is deeply emotionally intelligent and connected. HR is responsive and policies are thoughtful and modern: open PTO, health-focused, etc. Very diverse aside from the C level.

Cons

This pains me to say because I love this organization so much, but my sector is experiencing major upheaval right now. The pay structure in CSM is broken. It is not being acknowledged but these are the facts: -the pay is based on some metrics that are untrackable and we are unable with the provided tools to identify our targets -the commission has been cut down despite inflation and despite many best ever achievements by the organization at large - and no, the COLA does not remedy this -people are leaving at an alarming rate from this area because of the money. One person leaves for a 25% higher compensation package, then 5 more start looking. This is a 5 star company treating a whole division in a 2-3 star way.

KnowBe4 Response

4y

Hello Knowster, Thank you for sharing your feedback with us, as it helps me and the other executives greatly. In January we refreshed the commission rates to ensure that everyone could achieve or exceed their annual on-target earnings (OTE) when retention targets were met or exceeded. I can assure you that annual OTEs have not changed. If you have any additional feedback, please feel free to utilize our “no door” policy and come to me directly. If for any reason you feel uncomfortable with that, you can utilize our anonymous reporting methods such as our suggestion boxes. Thanks again for sharing your feedback. – Mike Santos, EVP Global Customer Success

Viewing 271 - 273 of 1,485 Reviews

Jobs at KnowBe4

VP Talent Management (Remote)

Manager, Enterprise Customer Success

Organic Search Manager (Remote)

QA Engineer (MIS) (Remote)

Channel Marketing Manager (Remote)

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Endless meetings = No productivity

Strange

Radical Transparency

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