KnowInk reviews

3.1

48% would recommend to a friend

(5 total reviews)

43% positive business outlook

Reviews by job title

5 reviews

Reviews about "Compensation"

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5.0
Sep 15, 2023

I love my job

Recommend
CEO approval
Business Outlook

Pros

The company has great culture and they have a great work to life balance.

Cons

The pay could definitely be better.

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KnowInk Response
10mo
Thank you for this wonderful review and for being such a dedicated part of our team for the past 3-4 years. It's fantastic to hear that you love your job and appreciate our culture and work-life balance - those are values we work hard to maintain. We completely understand your concerns about compensation, especially during those intensive project periods when everyone is putting in extra effort. Your feedback about the limitations of standard 3% annual raises really resonated with us. This is exactly why we've moved away from that pay practice to implement a more performance-based compensation model. We now use market data to guide our salary decisions and have added bonuses tied directly to deliverables and performance. We believe this better recognizes and rewards the exceptional effort our team members put in, especially during those demanding project cycles you mentioned. Your long tenure and continued enthusiasm for the work you do here means a lot to us. Thank you for sharing both the positives and your constructive feedback - it helps us become a better employer. We're grateful to have you on the KnowInk team!
1.0
Feb 21, 2023
Recommend
CEO approval
Business Outlook

Pros

There are a few fun activities throughout the year. But they are generally tied to something they want from you. Or are usually instead of things our employees would rather have (salary increases, better working conditions, etc.). I really enjoyed working with my direct team, in spite of the company.

Cons

Leadership seems dysfunctional and not at all aligned. Team feedback is ignored or unwelcome on leadership decisions that affect them. Turnover is comparatively high No work-life balance- they say it's a priority and in practice. and then expect you to work over weekends, holidays, etc. They call it a need of the business. Staff is considered on call 24/7. Salaries are ok. Just under or at market range generally. Regardless, the amount ended up not being worth what they require or expect in from you. Raises are few, far between and small. Broken promises- been hearing for years things they will do, improve, etc. - still waiting. They know what to say. and say the right things and then do differently. Information is misrepresented with employees and, unfortunately, with clients. They pressure staff to support these inaccuracies in meetings, etc. Multiple instances of what I consider unethical and non-secure practices with no regard for fixing. Staff seem to be seen as expendable and are left holding the bag or being the fall guy. Extremely complex and confusing working environment. There are as many or more outside contractors and temp employees that work on projects with staff. Always reactive, never are they proactive on anything. Technical people basically firefight all day, while nontechnical people interface with upset clients almost always, it seems. Legal disclaimer - everything I have stated is based on my experience and observations at Knowink and is not to be taken as a statement of absolute fact.

4.0
Apr 16, 2022
Recommend
CEO approval
Business Outlook

Pros

Company culture is employee centered Compensation is good Work-life balance is excellent

Cons

Code debt Communication between teams not always great

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