Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
2.0
Mar 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Much of the leadership team is kind and means well, but can't see the forest for the trees. If you are a hard worker and nag for more opportunities, you can often receive them (workload-wise) but this does not translate to compensation. This is a great company for young professionals to get their footing, gain some skills, and move on to a place that actually provides a career path. Nice office and give you free food often to make up for lack of great benefits.

Cons

- Nepotism - unqualified, dramatic chief of HR ill-equipped to be in such a critical role in the company - Pay - well below market standards, especially for being in one of the most expensive parts of Indiana - Career trajectory - no set structures for career advancement - Benefits - poor pay, PTO, and no maternity leave options (besides bringing the newborn IN TO WORK for half your normal salary?!?) despite touting "Indiana's largest women-owned business" - Company gossip galore - poor communication structures and expectation to accept that as the status quo/norm; head of HR known for talking poorly about employees

5.0
May 31, 2023

Great mid-size company in Central Indiana

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Knowledge Services is a great place if you like to work for entrepreneurs that are always looking to find solutions for their customers, predominately in the government sector. The CEO is an inspiration for women in business and your coworkers can become great friends inside and outside of the office. As someone who likes to feel part of a team/family and give it my all, integrity and respect are high priorities for me when looking for a company to work for. I've always believed you shouldn't work for people you don't respect. This is what made Knowledge Services my home.

Cons

Since this is a mid-size corporation, the salary range in some departments/areas is not as competitive as a large 500+ corporation. However, there are many amenities provided that can bridge the gap. e.g. free fitness center, many company lunches and get-togethers, work from home opportunities, and a beautiful office with many different areas to work in for a change of scenery. If you've seen negative reviews on Glassdoor, don't be discouraged. I think it points to the willingness to try to improve a situation with team members (possibly for too long) rather than cutting ties when it's clear a team member is unhappy or no longer is a good fit for their role and may need to find a career somewhere they find more fulfilling.

2.0
Jul 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Paid holidays, hours from 8-4:30, able to help the public

Cons

Managment will not answer or respond to your questions or needs in a timely manner. Don't always get paid your rightful amount. Not professional.

avatar
Knowledge Services Response
7y
Dear Reviewer: We are sad to hear that your experience as a contracted employee through Knowledge Services was not as you expected. Our team works diligently to respond professionally to all inquiries from every placed employee within a timely manner. Additionally, we wish you would have expressed these concerns directly to your Employee Relations Coordinator, as they would have been happy to assist you, answer any of your questions, or walk you through your contract. We appreciate the time you contributed to your former position and wish you the best in your future endeavors.
Viewing 40 - 42 of 144 Reviews

Glassdoor has 167 Knowledge Services reviews submitted anonymously by Knowledge Services employees. Read employee reviews and ratings on Glassdoor to decide if Knowledge Services is right for you.