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      Knowledge Services

      Engaged Employer

      Knowledge Services reviews

      3.3

      56% would recommend to a friend

      (144 total reviews)

      Julie Bielawski

      82% approve of CEO

      65% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.3

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      3.0

      Compensation and benefits

      Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      144 reviews
      1.0
      Apr 30, 2017

      Customer Service Rep

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Their were no pros

      Cons

      Will fire you in a heartbeat

      avatar
      Knowledge Services Response
      9y
      Dear Reviewer: We appreciate your feedback and want to thank you for taking the time to leave your review as an employee through Knowledge Services. We recognize the frustrations and want to apologize that your experience was not positive. Unfortunately, for employees contracted through Knowledge Services on behalf of a client, we have limited control over termination. However, we do take into account all concerns of employees, current or former, and if you have any other concerns or suggestions that could help us improve the experience of other contract employees, please don't hesitate to reach out to our Employee Relations Team at ERTeam@knowledgeservices.com. Thank you again for your review and your contributions!
      2.0
      Jun 15, 2025

      What a weird place.

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      My individual team is very kind & easy to get along with. Generally a good work/life balance.

      Cons

      The company is quite open about their support of the republican party. Fox news on all the TVs, all the time. It's horrible. Big fans of DOGE. HR manager is the daughter of the owner, so you never know if you bring an issue up that it will actually be handled (especially if it goes against leadership's POV). Maternity leave does not exist, yet there is this weird obsession with proving it's a family-oriented company (i.e., bring your kids to work day, etc.) Unclear direction as far as business strategy is concerned; consistently shifting objectives/focuses.

      Viewing 37 - 39 of 144 Reviews
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      ReviewsKnowledge Services reviews

      Glassdoor has 167 Knowledge Services reviews submitted anonymously by Knowledge Services employees. Read employee reviews and ratings on Glassdoor to decide if Knowledge Services is right for you.