Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
1.0
May 12, 2022
Recommend
CEO approval
Business Outlook

Pros

Few and far between. I met some nice people while I was there.

Cons

Where to start… Work from home? 1 day/ week for a job that could be done 100% virtually. I heard they were moving to 2 days a week soon, but very rigid on when you can take it when they want people in the office. 8-5 with limited flexibility. They do offer “flex time” where you can take two hours/week and make them up by staying a little later or working through lunch. Equipment to work from home? Good luck. They let me take my headset, charger and mouse home, everything else was figure it out on your own and not provided. Fox News in the break room? Yep. Get used to it. Super conservative owners who host events for republican politicians. Strongly encouraged employees to go down to listen to them speak to help fill the room. Benefits: not great. Compensation: way below market, competitors are paying 10-15k more starting salary while also being fully remote Turnover: ask them, I saw so many people leave while I was there within my department. Probably 10-12 in our 30 person team over the course of 6 months. Maternity and paternity leave? Nope, you can work there while you are breastfeeding for 50% pay which seems ludicrous. Nepotism-lots of family, cousins, friends that get jobs there because they know someone. People get treated differently based on their last name/who they know. Covid -19: during the height of the pandemic when we were called back into the office you could have someone test positive right next to you and then they would be gone for two weeks and the company wouldn’t event tell those employees that interacted or were sitting close to them that they were exposed.Also putting those immuno- compromised and pregnant at higher risk. Leadership: they cite studies like IBM becoming irrelevant when they stopped meeting in the office as well as you won’t get promoted because you don’t have FaceTime. They never look at the other side or arguments and how the pandemic has proven people can work from anywhere and still get a job done. Micromanagement- most days and little transparency on things going on in your dept No eating at your desk- you can’t eat lunch at your desk and it’s frowned upon when snacks are discovered- feels like elementary school. If you’ve gotten this far and are still going to pursue this company, you must be a family member.

avatar
Knowledge Services Response
4y
Thank you for the time you spent serving our Team Members and clients. We are surprised and sorry to hear about your experience. Our team values culture and work life balance, and strives to do what’s best for all our Team Members. Our CEO and President have an open door policy and we always encourage Team Members to reach out if they have concerns. We wish you the very best in your future, and thank you again for your service!
5.0
Apr 13, 2022

Great Company!

Recommend
CEO approval
Business Outlook

Pros

The work culture and dynamic is great. It really feels like working with one big family. There are always new and exciting things happening. Giving back is important to me and working for a company that does this everyday is a great opportunity!

Cons

So far, I do not have any complaints. I wake up everyday excited to come into work!

1.0
Feb 12, 2022

You do not want to work here!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coworkers are exceptionally nice and fun to work with.

Cons

There is no “management” so to speak. I would say that there is a total of 2 -3 people who are excellent managers. Most are from “the family” and don’t have the skills or experience to manage a team. They are only managers because they are part of the family which is unfair to everyone who works here. The mom and pop who own the business are grooming the daughter to run the business and she is unfair, judgemental and doesn’t know the first thing about running a business. She can’t even keep employees on her team because of her poor management skills. They also do not provide good compensation or benefits and there’s no room for growth unless you’re part of the family. I am only working there until I find something else hopefully quickly.

Viewing 73 - 75 of 144 Reviews

Glassdoor has 167 Knowledge Services reviews submitted anonymously by Knowledge Services employees. Read employee reviews and ratings on Glassdoor to decide if Knowledge Services is right for you.