Does Knowledge Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Knowledge Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Knowledge Services. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Knowledge Services?

56% of Knowledge Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Knowledge Services 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Knowledge Services?

Eligibility Specialist (18) , Recruiter (11) , Eligibility Assistant (8) , Administrative (3) , Administrative Assistant (3) , Manager (3) , Contractor (2) , IT Contractor (2) , MSP Specialist (2) , Program Delivery Specialist (2) , Program Specialist (2) , Research Analyst (2) , Software Engineer (2) , Specialist (2)

What are the pros of working at Knowledge Services according to real employee reviews?

"Great people throughout the organization." ((in 12 reviews)); "Nice office, friendly managers and CEO, but after the first two weeks or so you start to notice the hush conversations around the office discussing the latest questionable practice or person who was fired." ((in 6 reviews)); "Generally a good work/life balance." ((in 5 reviews)); "beautiful office space" ((in 5 reviews)); "Beautiful work environment" ((in 4 reviews))

What are the cons of working at Knowledge Services according to real employee reviews?

"no benefits to speak of / reduced pay by $1/hour to employees following a 'budget cut'" ((in 13 reviews)); "Pay was low for market." ((in 11 reviews)); "The nepotism is real within KS." ((in 7 reviews)); "Family is offered promotions and annual raises, while the rest of the employees don't receive annual raises, or any type of bonus." ((in 5 reviews)); "I feel like the health insurance is a kind of expensive, and it doesn't cover a whole lot until the deductible is met." ((in 4 reviews))

What are the top reviewed Knowledge Services locations?

Indianapolis , Fishers , Fort Wayne , Gary , Columbus , Evansville , West Lafayette , Marion , Mishawaka , Madison , Chattanooga , Nashville , Loogootee , Bloomington , Crown Point , Noblesville , Jasper , Jeffersonville , Michigan City , Daleville , South Bend , Brazil , Terre Haute , El Segundo , Reno , Castleton

Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Ratings by category

3.6

Work/Life balance

3.3

Culture & values

3.2

Diversity & inclusion

3.2

Career opportunities

3.1

Senior management

3.0

Compensation and benefits

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

144 reviews

5.0

May 23, 2018

Great company that values the work you do

Manager

Recommend

CEO approval

Business Outlook

Pros

I've been really pleased how empowered I've been to do my job and the support I receive for new ideas. It's been a great work environment - keeping a small company feel where people care about you as a person despite the continuous growth.

Cons

When I was thinking of applying, I came to Glassdoor to verify reviews and was cautious when seeing the low overall scores. But now that I've joined, I see the overall positive culture at our corporate headquarters. The negative reviews online are related to subcontractors that report to other client managers and don't at all reflect the reality of working at Knowledge Services. I can't think of any cons worth listing!

Knowledge Services Response

8y

Dear Reviewer: Thank you for taking the time to leave such a positive review of your experience as a current employee with Knowledge Services. We strive to create an environment where everyone feels empowered and supported, while keeping the 'small company feel' as you explained in your review. You are an asset to the organization and we value your contributions to the company's mission and culture. Thank you!

2.0

Apr 24, 2018

Entry Level at Best

Employee relations

Recommend

CEO approval

Business Outlook

Pros

Decent company culture & coworkers keep you around

Cons

Pay was low for market. Training was minimal. Very political

Knowledge Services Response

8y

Dear Reviewer: Thank you for taking the to leave your feedback. Because we have worked diligently to create a company with a strong culture and excellent employees, we are happy to hear you had a positive experience with both during your time with us. Currently, we are in the process of improving pay and training cross-company. Regarding your other concerns, we have shared those with the appropriate teams. Again, thank you for your contributions and providing your feedback.

1.0

Mar 28, 2018

Worst Job Ever

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's just a job and that's it.

Cons

The pay is horrible. $12.30 an hour who can take care of their family making this type of money. No benefits. Not much PTO. I would not recommend for anyone to work for this company

Knowledge Services Response

8y

Dear Reviewer: Thank you for taking the time to leave feedback of your experience as a contract employee through Knowledge Services. We are sorry to hear that your experience was not what you expected when accepting the placement. We recognize your frustrations but unfortunately, for employees contracted through Knowledge Services on behalf of a client, we have limited control over PTO, pay, and benefits. However, we do sincerely appreciate the time you contributed to your former position and wish you the best in your future endeavors.

Viewing 109 - 111 of 144 Reviews

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Jobs at Knowledge Services

Procurement Coordinator

Human Resources Coordinator

Third Party Review (TPR) Analyst - Quality Assurance