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      Knowledge Services

      Engaged Employer

      Knowledge Services reviews

      3.3

      56% would recommend to a friend

      (144 total reviews)

      Julie Bielawski

      82% approve of CEO

      65% positive business outlook

      Ratings by demographic groups

      Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      144 reviews
      1.0
      Jun 14, 2018

      Greed, Nepotism, and Facade

      Employee relations coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      When you are first hired the company seems like a good place. Nice office, friendly managers and CEO, but after the first two weeks or so you start to notice the hush conversations around the office discussing the latest questionable practice or person who was fired. You will not realize until a month in that you have made a mistake. You start to notice the cliques, favoritism, and general facade people carry around the office. You will then start to hear some of the awful things the company does to get ahead in the industry and you will truly wish you never started working there. If you have no moral compass, enjoy watching family members and friends less qualified and given made up positions advance, and wish to be treated like just another part of a machine you will love this place.

      Cons

      If you are young, the company will take advantage of your inexperience. They will pay you less, not offer raises for longer periods of time, and throw you into work with little to no training. The turnover in this company has been climbing in the past year due to the CEO's unwillingness to take money from the business that their employees generate and invest in their employees through training and compensation. The benefits are lacking on a number of levels and there is no standard of management practices. People in one department are punished for certain things that other people in different departments continue to do with no consequences. Friends and family of upper level management are given larger raises, more advancement opportunities, and general favoritism. If you think this is due to their experience and credentials you are wrong. In almost every department there are people who are very good at their jobs who are not given opportunities because they are not 1) family 2) friends of the family or 3) fit into the cookie cutter mold of the 'ideal employee' in appearance. People who work for the company that see all of these things going on are too scared to say anything for fear of being fired.

      avatar
      Knowledge Services Response
      8y
      Dear Reviewer: It is clear you were unhappy in your position from the beginning as you started your professional career with us. We disagree with the uninformed and false accusations you made about our company, CEO, and team members. We hope that you find a way to be happy in your future endeavors.
      2.0
      Jun 6, 2023

      do you trust peppy reviews with no cons…

      Administrative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good work life balance (to an extent), fancy office, free coffee/lattes are a cute perk, fun parties about once a month and always on work time, personal time parties are rare and always optional. on the surface and on the day 2 day management is nice and considerate. some of the managers who work here are amazing (and tbh can probably do better…)

      Cons

      do we really believe the reviews with positive talk in the “cons” section are legit and not written by HR? The pay is shameful. Always talking about how well the company is doing while underpaying them below mid-management. career advancement is only for the a** kissers. Hate to say the reviews re: nepotism are correct, if your related to the Bielawskis or a family friend you get fast-tracked, otherwise nope. A family business giving their kids opportunities is beautiful but playing favorites is just gross. shame. I say work life balance to an extent because you’ll rarely or never be looked in the eye and told you have to work late but you’ll be asked “is it possible to get this done before 8am :/“ at 4:45pm and if you say no you’re the lazy clock watcher pariah. U better not come in late but you’re a “clock watcher” if you want to leave on time!! tons more toxicity I can’t address without outing myself. oh well.

      2.0
      Dec 8, 2015

      Still deciding...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The office is in a really great location - Castleton. It stinks around the holidays due to increased traffic, but it's nice to be in that area. Lots of places to go to lunch around there.

      Cons

      I'm giving 2 stars because I'm still deciding. There are some pros, but I've noticed some tension between co-workers and management (management may or may not be aware of the cynicism). I'm still working out who I can trust within the company/my department - some coworkers seem much closer with management and/or family team members than others. As I was reading through reviews on here, I did notice on a previous rating that someone in the accounting department was privy to some information that I would think should be confidential and a Human Resources/upper management situation. This is part of why I'm still trying to decide - it seems everyone knows everyone's business, whether it's supposed to be confidential or not.

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      ReviewsKnowledge Services reviews

      Glassdoor has 167 Knowledge Services reviews submitted anonymously by Knowledge Services employees. Read employee reviews and ratings on Glassdoor to decide if Knowledge Services is right for you.