Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews
1.0
Jun 9, 2023

Toxic, fake, and unprofessional

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice new office space, some cool people

Cons

This place is such a disappointment to me. I was wowed by the nice office and all the smoke they blew on my first couple of days. Not long after a few months you’ll see, hear, and maybe experience the realities of this place. They treat employees so poorly, but talk about how they are family. They will plan a pizza party every month but won’t address why their HR management and workers tear employees down, why they are allowed to make fun of employees’ appearance/age/clothing, how they discriminate, and insult employees. They have been accused of stealing commission, sharing confidential employee information, and other terrible things. No one trusts this place and I’ve never experienced such unprofessionalism and downright disrespectful behavior from any management team, let alone HR- the team who should support you. I know for a fact they write fake reviews and laugh about it to employees. They are the real joke. They will cheat you out of any PTO or raises they can by presenting loopholes in the system. Women are penalized by maternity leave, so you don’t get a raise if you take maternity leave. Sounds very family oriented if you ask me. They are so old school they still think calling employees “family” is a compliment or good thing. So out of touch with reality because they live in a bubble of their own little KS world. Don’t work here if you are a professional and serious about your career. They will waste your time and offer a terrible working culture and environment. A highly petty and untrustworthy company.

1.0
Nov 7, 2017

Zero Ethics - Do not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My most current manager was great to work with. She knew how the politics worked there and helped me stay on board and in the loop.

Cons

My previous manager was a helicopter manager. He hovered and never let me do my job. Senior management is unethical and they are just awful people. They hire people in positions because they know they'll be able to get away with more (relatives, friends, people who aren't even close to being qualified). The accounting department should be investigated for a LOT of questionable activity. I haven't been there in a while so I'm SURE things have gotten worse and more questionable. I get that companies have to watch the bottom line, but they take it to a whole new level.

avatar
Knowledge Services Response
8y
Dear Reviewer: We appreciate your feedback. Due to the nature of your review, we want to ensure that your concerns have been passed along to the appropriate teams. If you feel comfortable to do so, we encourage you to address any specific concerns to hr@knowledgeservices.com. We assure you that we work tirelessly to create an environment where our employees feel comfortable, appreciated, and supported. We would appreciate the opportunity to speak with you and learn more about what we can do to improve. Again, we encourage you to reach out to hr@knowledgeservices.com so that we can work together to build a positive and productive work environment for all team members.
1.0
Jun 23, 2023
Recommend
CEO approval
Business Outlook

Pros

Good experience as an entry level employee. I met some very good people on my team at my time there - many of who I am still friends with to this day outside of the company.

Cons

As a new, young grad, I loved this company for years. As it turns out, that was because I was gaslit constantly into thinking I was lucky to be a part of the company and for the opportunity ‘to make a real difference”. In reality, I was paid WAY under market value even after 5 years of experience and loyalty to the company. I asked for a raise once and a small one was approved (after my immediate supervisor suggested I request a smaller amount than i desired as to not appear ‘in a negative light to the upper executives’) however then I was SKIPPED for the following annual increase given to all staff because receiving a raise disqualified me. A joke. The only way to get ahead in the company is to be family or friends of the CEO/president, otherwise do not expect the frequent promise of growth to actually occur. So much toxic positivity all I could do to survive was laugh it off - they love saying we are all family and then leaving you high and dry at any chance given. ‘Making a difference for Hoosiers’ that was so positively discussed and talked up to me upon interviewing quickly came to light when I saw the conditions and lack of pay/benefits we were actually offering these Hoosiers to work for us for. Fox News on the TVs constantly, the President wore a belt buckle to the office multiple times supporting police lives after the Black Lives Matter movement occurred, little diversity and inclusion - several coworkers on my team alone had dietary restrictions made known to HR and time after time after time they were not given options at company lunches/parties and left hungry if they didn’t bring their own food. HR here is horrendous, I never felt comfortable going to that team in my 5 years as they were cold, harsh, and looked at you like you were crazy if you ‘weren’t one of them’. During Covid, they could care less about your concerns for safety, neglected to inform you if a coworker in close contact tested positive, and gave us surveys to complete weekly when we were remote to check in - however as I constantly rated my experience as a 2/5 each week, no one in management attempted to actually check in on me to discuss the concerns - in fact it wasn’t until I was pulled after many weeks of reporting the 2 that I was basically given ‘tough love’ and told that bc of my 2s I am being potentially watched by HR and that could mean bad things for me.. so instead of being concerned, it felt like I was being intimidated on my honesty. I would never return to this company.

Viewing 13 - 15 of 144 Reviews

Glassdoor has 167 Knowledge Services reviews submitted anonymously by Knowledge Services employees. Read employee reviews and ratings on Glassdoor to decide if Knowledge Services is right for you.