Does Knowledge Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Knowledge Services employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Knowledge Services. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Knowledge Services?

56% of Knowledge Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Knowledge Services 3.6 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Knowledge Services?

Eligibility Specialist (18) , Recruiter (11) , Eligibility Assistant (8) , Administrative (3) , Administrative Assistant (3) , Manager (3) , Contractor (2) , IT Contractor (2) , MSP Specialist (2) , Program Delivery Specialist (2) , Program Specialist (2) , Research Analyst (2) , Software Engineer (2) , Specialist (2)

What are the pros of working at Knowledge Services according to real employee reviews?

"nice people until they all quit in a year" ((in 11 reviews)); "Culture is great and management is invested in your development." ((in 7 reviews)); "Generally a good work/life balance." ((in 6 reviews)); "My most current manager was great to work with." ((in 5 reviews)); "beautiful office space" ((in 5 reviews))

What are the cons of working at Knowledge Services according to real employee reviews?

"Pay was low for market." ((in 14 reviews)); "no benefits to speak of / reduced pay by $1/hour to employees following a 'budget cut'" ((in 10 reviews)); "The nepotism is real within KS." ((in 8 reviews)); "Don't like the health insurance and are not compensated for our hard work." ((in 5 reviews)); "workers and management (management may or may not be aware of the cynicism)." ((in 4 reviews))

What are the top reviewed Knowledge Services locations?

Indianapolis , Fishers , Fort Wayne , Gary , Columbus , Evansville , West Lafayette , Marion , Mishawaka , Madison , Chattanooga , Nashville , Loogootee , Bloomington , Crown Point , Noblesville , Jasper , Jeffersonville , Michigan City , Daleville , South Bend , Brazil , Terre Haute , El Segundo , Reno , Castleton

Knowledge Services reviews

3.3

56% would recommend to a friend

(144 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Knowledge Services has an employee rating of 3.3 out of 5 stars, based on 144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Knowledge Services employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

144 reviews

5.0

Nov 23, 2016

Great place to work!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Knowledge Services is a great company to work for! The culture and the people are a big part of what makes it great. Everyone that works here is a truly valued employee and it shows by the many thoughtful things that the company does for everyone. Celebrating milestones in a persons life and providing opportunities for everyone to participate in, inside and outside of work are just a few. There are several people that have grown within the company and aren't related to anyone, it's not all about being related to get promotions. I think the fact that it is a family-oriented company is another big reason of what makes the company great.

Cons

Nothing to report here.

Knowledge Services Response

9y

Dear Reviewer, Thank you for taking the time to leave us your feedback. We’re thrilled to hear your experience with us has been so positive. We work hard to ensure that our company and the culture regularly supports, celebrates, and values all of its employees – because it is so important to us! We want everyone to feel like they are in an environment where they can grow personally and professionally, which directly correlates to the many successes our employees have experienced. We are so glad to have you as part of the Knowledge Services family! Thank you again for your contributions.

1.0

Oct 11, 2016

Worst Place I've Ever Worked

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

First impression was ok, CEO seemed to care. But new job jitters always helps one turn a blind eye to the cons.

Cons

CFO seemed very condescending, I often felt sorry for those in his department. They all seem nervous, and scared working for a man like him. Heard stories of embezzlement. That the person who did the research, and helped find the prior employee who stole money, was never thanked, but fired. Are they hiding something? Nepotism, I read through the other reviews, and I'm not the only one that sees this is a HUGE problem with the company, unless you're family. Family is offered promotions and annual raises, while the rest of the employees don't receive annual raises, or any type of bonus. They have another company called Dot Staff, that is pretty much the same office, and environment. No raises, no chance of career advancement

Knowledge Services Response

9y

Dear Reviewer, To begin, thank you for your patience, as the delay in our response is a result of our research to provide accurate, current information. We’d like to take this time to acknowledge your review of Knowledge Services, thank you for your direct feedback and respond to misinformation that may have been circulated. Employee experience has always been a top priority at Knowledge Services, and we are sorry to learn that your time with us has been anything short of amazing. Following are a few topics you raised that we’d like to address: 1. We take your review and claims very seriously. Effective communication is critical to resolving issues and misunderstandings, and we ask that you speak with your manager or HR to resolve your concerns and obtain accurate information. 2. You are correct in acknowledging that many family units are represented at Knowledge Services. Being a family-oriented and family-friendly organization is something in which we take great joy! We are sorry that you feel this way, and anyone on our HR team would be happy to learn of your issues or concerns so that they may be addressed appropriately and professionally. 3. For many years Knowledge Services has experienced consistent 30-40% year-over-year growth, which is exciting for most everyone on our team! In fact, our growth has resulted in 41% of corporate positions being filled from within. We believe in providing consistent raises and, in the last 12 months alone, 88% of our team members received pay increases. It has and remains our goal at Knowledge Services to provide an environment of personal and professional growth and development. We work continually to improve everyone’s experience at Knowledge Services. If you have additional concerns you would like to share, please contact: HR@Knowledgeservices.com. Thank you again for your contributions.

3.0

Aug 18, 2016

Classified

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very pleasant to work with and communicate well, just don't loose your assignment.

Cons

If your job ends abruptly then good luck having them contact you again even if you did a great job. Never let go before ever until working for a temp agency. The employers do treat you differently and not really as a member of their team and you will walk on pins and needles not knowing if you do not meet above the standards then goodbye.

Viewing 124 - 126 of 144 Reviews

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