Knowledge Services reviews

3.3

56% would recommend to a friend

(45 total reviews)

Julie Bielawski

82% approve of CEO

65% positive business outlook

Reviews by job title

45 reviews

Reviews about "Compensation"

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1.0
Feb 12, 2022

You do not want to work here!!!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The coworkers are exceptionally nice and fun to work with.

Cons

There is no “management” so to speak. I would say that there is a total of 2 -3 people who are excellent managers. Most are from “the family” and don’t have the skills or experience to manage a team. They are only managers because they are part of the family which is unfair to everyone who works here. The mom and pop who own the business are grooming the daughter to run the business and she is unfair, judgemental and doesn’t know the first thing about running a business. She can’t even keep employees on her team because of her poor management skills. They also do not provide good compensation or benefits and there’s no room for growth unless you’re part of the family. I am only working there until I find something else hopefully quickly.

5.0
Jan 31, 2022
Recommend
CEO approval
Business Outlook

Pros

Brand new office space, fitness center and lots of perks in addition to a great benefit package.

Cons

A fair amount a turn over in a few departments and salaries are a little lower than average for the industry.

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Knowledge Services Response
3y
Thanks so much for leaving a review! We're glad to hear you've had an amazing experience with Knowledge Services. We love the new office as well, and even more, we love to see Team Members utilizing every corner. We've taken note of your recommendations and will pass those along to our management teams. Once again, thank you for being a valuable Team Member and helping Knowledge Services on its mission to serve those who serve others!
3.0
Jan 4, 2022

Eligibility Specialist

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Set hours no overtime holiday pay

Cons

No pto earned, low pay, no support on assignments.

avatar
Knowledge Services Response
3y
Thank you for taking the time yo share your experience as an Eligibility Specialist. This is a critical role to help Knowledge Services' clients fulfill their own projects and initiatives. Knowledge Services staffed the position, but did not serve as your direct manager. We cannot control PTO policies or other matters, so we are sorry to hear they did not meet your standards. We encourage you to share your feedback with your direct employer. All the same, we thank you for your dedication to the job and the tasks at hand.
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