Does Koala pay their employees well?

According to anonymously submitted Glassdoor reviews, Koala employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Koala. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Koala?

78% of Koala employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Koala 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Koala?

Customer Service Representative (7) , Marketing (5) , Customer Service Specialist (4) , Customer Service (3) , Copywriter (2) , Customer Service Agent (2) , Logistics Coordinator (2) , Manager (2) , Performance Marketing Manager (2) , Software Engineer (2) , Supply Planner (2)

What are the pros of working at Koala according to real employee reviews?

"The people were great" ((in 17 reviews)); "Friendly team and collaborative work environment." ((in 8 reviews)); "Great benefits" ((in 4 reviews)); "Free food and bar tabs" ((in 4 reviews)); "Great learning opportunities" ((in 4 reviews))

What are the cons of working at Koala according to real employee reviews?

"• Management is toxic." ((in 3 reviews))

What are employees saying about Koala layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Koala layoffs and their outlook for job security at Koala in 2026.

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Koala

Koala reviews

4.1

78% would recommend to a friend

(103 total reviews)

74% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Koala has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koala employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

103 reviews

2.0

May 29, 2024

interesting place

Software engineer

Recommend

CEO approval

Business Outlook

Pros

interesting work, pay is ok

Cons

management doesn't know how to manage, execs don't know what they're doing and fired a lot of people that did so more junior people have to pick up, awful work life balance

2.0

Apr 11, 2024

poor leadership

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

nice office nice people decent salary

Cons

poor leadership layoffs and rehires

5.0

Mar 18, 2024

Amazing company with heaps to benefits

Supply planner

Recommend

CEO approval

Business Outlook

Pros

Great benefits Supportive environment Great progression

Cons

Manual systems New company still so ironing out issues Need more staff as growing too quickly

Viewing 31 - 33 of 103 Reviews

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interesting place

poor leadership

Amazing company with heaps to benefits

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