Does Koala pay their employees well?

According to anonymously submitted Glassdoor reviews, Koala employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Koala. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Koala?

78% of Koala employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Koala 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Koala?

Customer Service Representative (7) , Marketing (5) , Customer Service Specialist (4) , Customer Service (3) , Copywriter (2) , Customer Service Agent (2) , Logistics Coordinator (2) , Manager (2) , Performance Marketing Manager (2) , Software Engineer (2) , Supply Planner (2)

What are the pros of working at Koala according to real employee reviews?

"The people were great" ((in 17 reviews)); "good pay" ((in 4 reviews)); "Friendly team and collaborative work environment." ((in 4 reviews)); "Great benefits" ((in 4 reviews)); "Free food and bar tabs" ((in 4 reviews))

What are the cons of working at Koala according to real employee reviews?

"• Management is toxic." ((in 3 reviews))

What are employees saying about Koala layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Koala layoffs and their outlook for job security at Koala in 2026.

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Koala

Koala reviews

Item: Koala
Rating: 5
Author: Former employee - User Experience/UI Designer

4.1

78% would recommend to a friend

(103 total reviews)

74% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Koala has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koala employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

103 reviews

5.0

Sep 5, 2018

Great place to work

User experience/ui designer

Recommend

CEO approval

Business Outlook

Pros

- Owners and managers give a lot of autonomy and trust - Many smart people in the company who you can learn from - Weekly sharing of projects/initiatives with great food and drinks - Actively trying to improve processes and culture - Open to suggestions from anyone in the business - Amazing office space to work in - The kitchen is always stocked with food, snacks, beer and wine and there's an award winning espresso machine thanks to Koala's partnership with Mecca. - Free mattress after probation period - Weekly yoga! - Dog friendly - Donut friendly - Open to working from home

Cons

The train to Green Square from Central station gets super crowded during peak hours.

Viewing 103 - 103 of 103 Reviews

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