Does Koala pay their employees well?

According to anonymously submitted Glassdoor reviews, Koala employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Koala. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Koala?

78% of Koala employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Koala 4.2 out of 5 for work life balance, 4.3 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Koala?

Customer Service Representative (7) , Marketing (5) , Customer Service Specialist (4) , Customer Service (3) , Copywriter (2) , Customer Service Agent (2) , Logistics Coordinator (2) , Manager (2) , Performance Marketing Manager (2) , Software Engineer (2) , Supply Planner (2)

What are the pros of working at Koala according to real employee reviews?

"The people were great" ((in 18 reviews)); "Friendly team and collaborative work environment." ((in 8 reviews)); "The people how supportive everyone is always willing to help" ((in 4 reviews)); "Free food and bar tabs" ((in 4 reviews)); "Two big (and dog friendly) offices" ((in 3 reviews))

What are the cons of working at Koala according to real employee reviews?

"• Management is toxic." ((in 3 reviews))

What are employees saying about Koala layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Koala layoffs and their outlook for job security at Koala in 2026.

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Koala

Koala reviews

4.1

78% would recommend to a friend

(103 total reviews)

74% positive business outlook

Ratings by category

4.3

Culture & values

4.3

Diversity & inclusion

4.2

Work/Life balance

3.9

Compensation and benefits

3.9

Career opportunities

3.7

Senior management

Koala has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koala employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

103 reviews

5.0

Aug 10, 2021

Great culture, high performance teams and career opportunities

Vice president of operations

Recommend

CEO approval

Business Outlook

Pros

With so much growth ahead of Koala there are so many opportunities to drive change and truly impact the trajectory of the business.

Cons

Working remotely during covid has been hard in a scaling business, but Koala have done a great job in making it as smooth as possible.

5.0

Apr 8, 2021

0

Coordinator

Recommend

CEO approval

Business Outlook

Pros

Nice place to work here

Cons

I like the place to work

5.0

Mar 8, 2021

Good

Manager

Recommend

CEO approval

Business Outlook

Pros

Free food for everyone worjker

Cons

Low salary but good training.

Viewing 79 - 81 of 103 Reviews

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Jobs at Koala

People & Culture Partner

Social Content & Influencer Specialist

People & Culture Partner

Social Content & Influencer Specialist

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Koala reviews

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Great culture, high performance teams and career opportunities

0

Good

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