Koala reviews

4.1

78% would recommend to a friend

(103 total reviews)

74% positive business outlook

Koala has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koala employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

103 reviews
1.0
Nov 10, 2021

The Koala cool aid will expire

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Attracts top talent. Serious about giving back to conservation. Pre-onboarding is good with a surprise delivered. Good workspace when in the office.

Cons

Still has startup mindset, but aggressive scale up targets. Culture is toxic. Burnout is high. Morale is low. People are treated like pawns until you are pushed out. Too many conflicting priorities and does not have the right resourcing model in place to support the demand. Lots of scapegoating and deferring of accountability.

3.0
Jun 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Free food in the kitchens and flexible work from home

Cons

Upper management doesn't care about most issues raised by the staff especially those considered junior or within customer support. When you raise issues you are met with disinterest, false support that they'll discuss it with the SLT or you're let go. Employee churn rate is high there for a reason.

1.0
Mar 23, 2022

Literally the worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Looks great on the CV

Cons

The CEO genuinely believes he is a god

Viewing 7 - 9 of 103 Reviews

Glassdoor has 109 Koala reviews submitted anonymously by Koala employees. Read employee reviews and ratings on Glassdoor to decide if Koala is right for you.