Koala reviews

4.1

78% would recommend to a friend

(103 total reviews)

74% positive business outlook

Koala has an employee rating of 4.1 out of 5 stars, based on 103 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koala employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

103 reviews
5.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

Collaborative Culture: The team at Koala fosters a supportive, collaborative environment where everyone’s ideas are valued. Work-Life Balance: Koala is great at promoting a healthy work-life balance, offering flexible hours and remote work options when needed. Innovative Leadership: The leadership team is approachable and forward-thinking, always open to new ideas and improvements. Employee Development: Koala is committed to the growth of its employees, offering ongoing professional development opportunities. Sustainability Focus: The company's commitment to sustainability is inspiring, with meaningful projects that align with my values. Fun Atmosphere: The workplace is friendly, dynamic, and filled with passionate individuals, making it a great place to be every day.

Cons

Fast-Paced Environment: While exciting, the fast-paced nature of the company can sometimes lead to tight deadlines or workload spikes. Evolving Processes: Some internal processes are still in the early stages of development and may require adjustments as the company scales.

5.0
Jun 17, 2025

#LifeAtKoala

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Generally feel heard and seen. It feels like you can make a positive impact in the role you're in and leadership listen and support. The people make it - everyone at Koala is passionate and supportive. Office culture is great with breakfast and lunch provided, a comfortable and safe environment.

Cons

Mandatory back to office implementation without much warning but they have given us support to transition.

1.0
Nov 11, 2024
Recommend
CEO approval
Business Outlook

Pros

- Great products and a strong brand reputation. - Friendly team and collaborative work environment. - Focus on sustainability and eco-friendly products.

Cons

- Recent changes in management and systems can feel disorganised. - Increased micromanagement and unclear expectations. - Stressful work environment due to constant changes. - Limited career advancement opportunities in some roles. - Changes in flexible work culture.

Viewing 16 - 18 of 103 Reviews

Glassdoor has 109 Koala reviews submitted anonymously by Koala employees. Read employee reviews and ratings on Glassdoor to decide if Koala is right for you.