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      Koalafi

      Engaged Employer

      Koalafi reviews

      4.2

      79% would recommend to a friend

      (209 total reviews)
      avatar

      Patrick Moore

      52% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      Koalafi has an employee rating of 4.2 out of 5 stars, based on 209 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Koalafi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      209 reviews
      2.0
      Dec 29, 2022

      Last Minute Mess

      Fraud specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Allowing me to choose my own pay rate at the start of the job.

      Cons

      Terrible communication skills with employees - wants agents to do work for mulitiple people and positions - laid off employees AFTER TELLING THEM THAT LAYOFF WAS NOT AN OPTION - does not care about employees families/children

      avatar
      Koalafi Response
      3y
      Thank you for your feedback. Layoffs are always incredibly difficult, and while we can’t make guarantees around employment, we know that the lack of stability in the current market has been especially challenging. We are disappointed to hear that your experience was not positive. We are committed to continually making improvements to our processes. We are focused on internal communications to ensure every associate has clarity on their responsibilities and hears the same message. We wish you the best of luck and welcome any other feedback you’d be willing to provide directly. Thank you.
      5.0
      Dec 28, 2022

      Financing with a purpose!!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Disrupting a legacy industry, and leading with a genuine approach for customers, small business owners, and large corporations

      Cons

      Forced to be patient with technology and wait for merchant and customer adoption and feedback

      avatar
      Koalafi Response
      3y
      Thank you for taking your time to provide such a thoughtful review! We appreciate you taking your time to share your thoughts and staying with us throughout our journey!
      1.0
      Dec 17, 2022

      Run. Do not work for this awful company.

      Dealer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get to build your resume

      Cons

      Over worked. Toxic environment. They treat sales people like they’re the holy almighty ones and everyone else is dirt. They will use you and your skills without compensation and then throw you out once they’ve gotten what they’ve needed. I’ve seen countless amazing people get fired, simply because the C team had a friend they wanted in the position instead. The amount of harassment that occurs is mind blowing.

      avatar
      Koalafi Response
      3y
      Thank you for your feedback, and we are sorry to hear your experience with Koalafi has not been positive. We know that recent market layoffs have been difficult and that seeing teammates leave is always hard. We take your feedback about compensation to heart as we continuously assess our roles to market to ensure we are compensating fairly and competitively. Additionally, we take harassment very seriously and would appreciate any additional information you’d be willing to share. Thank you
      Viewing 64 - 66 of 209 Reviews
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      ReviewsKoalafi reviews

      Glassdoor has 216 Koalafi reviews submitted anonymously by Koalafi employees. Read employee reviews and ratings on Glassdoor to decide if Koalafi is right for you.