Kohl's In-store Management reviews

3.0

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(3 total reviews)
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Michael J. Bender

Not enough data to show CEO approval

Reviews by job title

3 reviews
3.0
Aug 22, 2016

Manager

Recommend
CEO approval
Business Outlook

Pros

Great staff and benefits. Company cares about personal wellness and health. Good morale amongst direct peers. Very competitive pay for metropolitan area.

Cons

Very long hours. Expected to be available 24 hours a day. Zero to no work life balance. Constant email to your personal cellular device. Payroll to run an effective business is zero to non existent. Sales staff is over worked and under compensated. Customers can return whatever they want whenever they want. They can yell and threaten to call corporate and always get their way. 99% of customers are friendly and pleasant. 1% ruins it for the others creating a messy undesirable shopping experience.

2.0
Aug 27, 2013

Horrible

Recommend
CEO approval
Business Outlook

Pros

Customers seem to love Kohls so business remains strong.

Cons

No payroll, no help, long hours. Very male dominated company.

1.0
Apr 4, 2013
Recommend
CEO approval
Business Outlook

Pros

It showed me the type of leader I did not want to be, and the type of company I did not want to work for.

Cons

Witnessed very unethical behaviors from management (Regional HR manager, to District Manager, to Store Managers and Assistant Store Managers.) Including behaviors/actions as well as verbal commentary. Extremely negative atmosphere, started from the top down (Regional management level and higher and rolled down to the store level.) Lack of efficient training on all levels (from associates due to lack of payroll, as well as to leadership teams due to apathy to invest in their people.) Lack of motivation from higher ups (likely due to too much work load, and again, apathy.) LONG, LONG hours for associates, but especially for salaried employees Low pay, too many projects/tasks, too few payroll hours, with unreasonable expectations of GREAT customer service with almost no associates to do that with. Bad practices in regards to providing or allowing breaks and lunches for store management Did not have a good practice of communicating to associates or even some management that hourly associates should NEVER work after they've clocked out, they need to get paid for ALL the work they do.

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