Kohl's reviews

3.3

53% would recommend to a friend

(20,292 total reviews)
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Michael J. Bender

62% approve of CEO

32% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,292 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Dec 9, 2016

Seasonal Sales Associate

Recommend
CEO approval
Business Outlook

Pros

There are few things i actually like about this job, but one of them is that I enjoy talking to all the customers. I havent had any rude people at all which is surprising for retail. I enjoy most of my coworkers, they have been very sweet and helpful. The associate discount is okay...its only 15% off. You honestly can get more of a discount online lol.

Cons

It feels like you aren't appreciated unless you are signing someone up for the kohls credit card. I always get told you need to do this..or ..you arent doing this right....but the moment you sign someone up for that credit card it's "GOOD JOB YOU ARE DOING SO AMAZING!!:)" then moments later its back to what you need to improve on or asking you why you only signed a few people up for the credit. I like only 3 of the managers there and the rest are just rude and should not be managers, they are deeply unorganized for a management team and you can tell who the favorites are. It really sucks because the team has alot of potential to be strong but they don't know what they are doing besides telling people they aren't doing right all the time. Also, instead of taking an employee aside and telling them they did something wrong, they like to walkie it for all the other employees to hear, i think that's rude and embarrassing.

5.0
Dec 7, 2016

omni temp lead

Recommend
CEO approval
Business Outlook

Pros

Pay increase. Increase in hours ..up to 40 Love the lead role and training and leading the team. Worked this role for years and love the challenge.

Cons

Pour store was over full timers so they had to lateral a full timer who had no clue what to do and in my opinion still doesn't...does not know how to keep up efficiently and is more concerned with leaving at 230 and does not share responsibility with overnights and closing shifts. Management is not being fair to all leads.

3.0
Dec 5, 2016

Not So Creative

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The woman I originally reported to was very inspiring, held everyone to high standards, and pushed boundries while being entirely professional, but she left the company. I eventually found some light, but found it frustrating that merchansdising, strategy and creative were never on the same page or working toward the same goals.

Cons

It was not a creative marketing department and the overall strategy was geared toward print and hadn't seemed to notice the overwhelming shift that took place over the last 30 years. I also felt that hard work was not rewarded. Some employees who held Senior titles often did not even work 40 hours per week while others who went above and beyond were not recognised.

Viewing 490 - 492 of 20,292 Reviews

Glassdoor has 21,464 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.