Kohl's reviews

3.3

53% would recommend to a friend

(20,281 total reviews)
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Michael J. Bender

65% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,281 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
3.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis, the team is small so it’s easy to do training.

Cons

The expectations from corporate on the non Sephora side of kohls is really high. That isn’t necessarily a bad thing, but the incorporation of Sephora into Kohl’s creates a big divide. Many employees on the regular kohls side need to pick the orders for Sephora, they don’t always know where things are so hopefully one of the Sephora employees would be nearby to help. Sephora has specific goals which get combined with the credit and loyalty for Kohl’s. It was sometimes a hassle to ask all the questions for a customer that doesn’t want to be bothered.

4.0
Mar 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Great schedule, benefits, and coworkers.

Cons

Upper management was not always willing to talk or listen to concerns. There was a lot of favoritism and promoting of only people that conformed to what they wanted even if they were not qualified.

Viewing 97 - 99 of 20,281 Reviews

Glassdoor has 21,450 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.