Kohl's reviews

3.3

53% would recommend to a friend

(20,279 total reviews)
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Michael J. Bender

65% approve of CEO

33% positive business outlook

Kohl's has an employee rating of 3.3 out of 5 stars, based on 20,279 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kohl's employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

20K reviews
2.0
Jun 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Kohl's is doing great in the market - they continue to improve their comp sales growth and have been a leader in the industry. I've never been afraid for my job security.

Cons

All about politics and who likes you... I was told by my boss that it doesn't matter if I do my job well or not. Point blank. Very conservative management and corporate environment.

1.0
May 27, 2010
Recommend
CEO approval
Business Outlook

Pros

Most of my fellow associates are great, hard working, intelligent people. Employee discount is decent.

Cons

Managers are rude and abusive-they expect you to push credit by any means-even telling us to sell as a "discount" card and not mention "charge" card. Pay is very low and little to no raise. You're expected to do the work of 3 people and receive the pay of 1/2 a person. The schedule is all over the place, you never know what to expect. Kohl's management doesn't seem to care about their associates or the communities they are in. They have been working me for 36 to 40 hours a week, but when it came time to put me on full-time status, they cut my hours, even took half my hours this week and gave to new hires so I would keep my "part time" status. They're always cutting payroll and have eliminated some full time positions at my store.

2.0
Jan 4, 2010
Recommend
CEO approval
Business Outlook

Pros

Fellow associates generally support each other, and make a "positive" environment possible. Schedules are flexible. Numerous locations in urban areas makes it a convenient employment choice.

Cons

Expectations are unrealistically high. The workload is absurd, and if an employee has prior department store retail experience, is self-motivated, and is a hard worker by nature, the "Cons" are only worse. The workload is uneven as there is always (company-wide,) a limited amount of staffing, and while there may be additional "bodies" on the clock, the work is not delegated to ensure productivity from all. Working conditions makes it feel more like a warehouse job rather than one in a "family-oriented" department store. Extremely cramped working spaces, stockrooms, too much merchandise, equipment to move merchandise, and more, make for a constant hazardous working environment. There are no accolades to any accomplishments...this applies to both what is in your job description, and to what is accomplished above & beyond. Management lacks even the basic level of skill. Company-wide, there appears to be no set standard with regard to Human Resources. Little communication between all levels of management...within a given location and between site to corporate. Often associates are left to "guess" what the procedures of the day (or moment,) are and are constantly at risk for being spoken to in demeaning manners. All in all, working for this company is chaos, and the pay is no where near what it should be.

Viewing 106 - 108 of 20,279 Reviews

Glassdoor has 21,448 Kohl's reviews submitted anonymously by Kohl's employees. Read employee reviews and ratings on Glassdoor to decide if Kohl's is right for you.